Linn C.
Fast service and they listen
Fast service and they listen. Thank You!!

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Linn C.
Fast service and they listen. Thank You!!
Sofia
They take forever to respond about pressing medical manners - even if you are asking a basic question they will take hours to respond.
Reply from Hello AlphaJan 6, 2022
Hi Sophia, We truly apologize for any inconvenience this may have caused you. We are a small, growing team, and we are using every piece of feedback to help better our quality of care. We are happy to take a look at your issue. Please message our support team so that we may follow up - https://app.helloalpha.com/messages Thank you!
Holly H.
This site is amazing and very easy. No wait, no back and forth for appts. Very professional and caring.
Allison M.
My experience with Alpha has been nothing but convenient and easy so far!
Katrina
Easy to use website. Got the medication I needed without having to deal with a doctor's office
Robert L.
Very easy and efficient.
Gwendalyne S.
I was charged $70 for medication, spironolactone, that I never asked for and never received. I have emailed customer service several times about this issue and they have refused to issue a refund. I will be contacting the Better Business Bureau next.
Reply from Hello AlphaJan 7, 2022
Hi Gwen, Our care team has reached out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Prianca L.
Very helpful and make the process to receive medication super easy. The doctor was very helpful and knowledgeable on what medications would work best for my needs.