Ms.Sassy
Very pleased with the service and time…
Very pleased with the service and time it took to receive my order…

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Ms.Sassy
Very pleased with the service and time it took to receive my order…
Vanessa G.
Just using my insurance I only pay 9$ for a 3 month supply of birth control. Using alpha medical, I pay 45$ for a 3 month supply. I’m currently trying to stop the subscription but nobody has reached out to me!!
Jade
Came on time and was packaged well. It even came with little lip balm so that was nice.
juanita
Refuse to refund over charges
Nikki
Great customer service from the beginning to the end..
Caroline
They are usually wonderful but I've had to fight for my meds since July bc they keep neglecting to ship them.
Reply from Hello AlphaSep 26, 2021
Hi Caroline - thanks for reaching out. It's possible that your account may require you to do a return visit before we refill your medication. Please go ahead and message us at app.helloalpha.comm/messages and we will be able to look into this further and ensure you receive your medication(s). Thank you!
Nahjae F.
The service is nice but doctors and support take too long to respond to messages. This is a form of health care so I believe support should be available 24/7
shelley S.
They take your money then you do not speak to a provider. You get messages that sound robotic . So I was charged $50 with no real consultation and no meds . I ask for a refund and they do not provide one on there guidelines ?? It’s a scam and I was so disappointed bc it would of been so much more convenient
Reply from Hello AlphaSep 25, 2021
Hi Shelley - thanks for reaching out. It can be difficult to relay the quality of care and attention that goes into each patient through telemedicine, but we can assure you that our providers strive to provide high quality care for our patients. If you have not already done so, can you please message us at app.helloalpha.com/messages? We'd love to look into your account and ensure you receive proper care for your needs.