Hello AlphaReviews of helloalpha.com

Great team! I was able to get everything I need within a timely manner. All my questions were answered and I feel very confident in my decision to go with this company.

I had a few problems in the past with my orders but since it was straightened out everything has been very good.

The people were really nice with all my questions, and I got my meds really quick. Overall great experience!

I have been using Alpha since May and the overall experience isn’t great. My medication that is supposed to be refrigerated is not overnighted so it has arrived hot and unusable twice now. Response times are not good and most of the time I have to follow up just to get any kind of response when I need something. You have to do regular return visits but they don’t really seem to have a point except for Alpha to collect more money from you. I asked the NP a question this past visit about my medicine possibly not working and was basically told to just stay on it. Update: Weird that you responded to my negative review much faster than you respond to any of my messages through your website. In fact, I have a message pending response now that no one has replied to. I also noticed you didn’t respond to my feedback about anything except the feedback about the medication. I like my medication, not crazy about the level of service especially when I have a medical question. Hopefully you can improve your response times in the future.

My experience with Alpha so far has been outstanding. My provider reviewed my case within just a few hours and we had a treatment plan set up for my perimenopause set up by the next morning. Within just a few days my medications arrived at my door. This is truly the way of the future in medical care!! I just started my hormones yesterday and I feel comfortable knowing I already have a follow up scheduled with my provider in 6 weeks to check on my progress. I highly recommend this service!

Responsive and professional

Very easy to use site and get my monthly prescription on time every month. I do t have to worry!

Sent out my medication late because I didn't login to confirm something.