Markee M.
Customer service was extremely helpful…
Customer service was extremely helpful and patient
Reply from IdentityIQDec 5, 2022
Thank you for your review! Our 100% U.S.-based customer support is happy to assist.

Great
Based on 463 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 348 reviews with 5 stars · Clear filters
Markee M.
Customer service was extremely helpful and patient
Reply from IdentityIQDec 5, 2022
Thank you for your review! Our 100% U.S.-based customer support is happy to assist.
Harvey S.
Vanessa was concise, professional, efficient and courteous. It was a great experience and I was able to get my issues resolved, thanks to Vanessa.
Reply from IdentityIQDec 5, 2022
Thank you for sharing your great experience with Vanessa! We appreciate you taking the time to leave us a review.
Gerald P.
Ms. Carmen patience's
Reply from IdentityIQDec 5, 2022
Thank you for your review! We appreciate your feedback, Gerald.
Satisfied C.
The customer service agent Marta was professional and competent. She didn't try to HARD sell the products or services. She gave me the info with confidence and knowledge. She is an asset to the company.
Reply from IdentityIQDec 5, 2022
Thank you for your wonderful review! We are happy to hear you had a great experience with Marta. We will let her know what a great job she's doing!
Emily
She was courteous, helpful, and she spoke clearly and she was efficient
Reply from IdentityIQDec 5, 2022
Thank you for sharing your experience with our Customer Support team, Emily!
Andrea
The customer service representative I dealt with was absolutely awesome fixed the problem right away
Reply from IdentityIQDec 5, 2022
Thank you for your review! Our 100% U.S.-based Customer Support team is always happy to assist.
Gabriele B.
The representative that assisted me mentioned all the things that are monitored. As a result, I am staying with this site instead of canceling.
Reply from IdentityIQDec 5, 2022
Thank you for the review, Gabriele! We are happy to hear our team helped you better understand our real-time credit and identity monitoring.
Shamika
Aneisha was very professional and pleasant. I'm appreciative of her and hope to encounter more like her.
Reply from IdentityIQDec 5, 2022
Thank you for your kind review! We are happy to hear Aneisha provided you with excellent service.