Excellent
Based on 681 reviews
IDShield4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Robert
We have had IDShield for several years. They’re very helpful and knowledgeable. We feel protected from identity theft stealers
Reply from IDShieldFeb 7, 2025
Robert, thanks for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.
Georgianne
I was able to get the information needed
Reply from IDShieldFeb 7, 2025
Georgianne, thanks for the five-star review. We are happy our team is providing you with excellent service. Thanks for choosing IDShield.
Marcia
When I receive information from you I have already learned about it from other sources. More timeliness would be appreciated.
Reply from IDShieldFeb 7, 2025
Marcia, thank you for the review. We appreciate you taking the time to share your feedback. Thank you for being a valued member.
customer
The agent was helpful, friendly, and had a sense of humor. I loved the bright spot in my day.
Reply from IDShieldFeb 6, 2025
Thank you for the five-star review. We are thrilled to hear about your positive experience. Thanks for choosing IDShield.
Regina
Will Roy was extremely helpful in explaining how to freeze my accounts to prevent hacking.
Reply from IDShieldFeb 6, 2025
Regina, thank you for the five-star review. We are happy our team is providing you with excellent service. Thanks for choosing IDShield.
Patty
I remember that the lady I spoke with was very helpful and encouraging because I was concerned about possible identity theft, and she made me feel much better about the whole situation.
Reply from IDShieldJan 27, 2025
Patty, thank you for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
Member of I.
Very knowledgeable and help was very efficient. I appreciate being able to talk to a person in a timely manner and not being put on hold.
Reply from IDShieldJan 24, 2025
Thanks for the five-star review. We are happy our team is providing you with excellent service. Thank you for choosing IDShield.
Judith
Signing up was easy, but then the flurry of emails and need to download an app and pay an additional monthly fee for it, and some confusion about how to get the various protections launched have left me disillusioned.
Reply from IDShieldJan 13, 2025
Hi Judith, thanks for the feedback. We want to provide you with some clarification to help you get the support you need. The process for signing up for IDShield is simple. IDShield is a monthly identity theft subscription service. In order to use the service, members must either download our app or log in to our online portal at https://login.legalshield.com/. There are no additional fees. Once you have logged in online or via our app, members must enter the personal information they want to monitor for fraud and identity theft. If there are items found online that you need to address, you will receive a notification from IDShield. If you have further questions or need assistance setting up your account, our Member Service Team is happy to help. You can reach them at (888)-494-8519 between 7-7 CST Monday-Friday. Thanks for choosing IDShield.
