Average
Based on 1,313 reviews
iRESTORE3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin.From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
iRESTORE (irestorelaser.com) has 1,313 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
1,313 approved reviews, newest moderated first
Nibelheim K.
Been using the Professional for years and excited for the Elite! Helped my hair grow so thick a new hairstylist told me I was “lucky to have great hair”!
Reply from iRESTOREOct 16, 2023
We're delighted to hear about your positive experience using our Professional device for all these years, and we're just as excited as you are for you to try our Elite device! Your satisfaction means the world to us, and we're here for you every step of the way. :-)
Sue
We like the product and it seems to be helping the hair to grow but the battery pack quit working after only a month. Called and was told to send two videos showing we knew how to work the device and that it was not working, which we did. Now we will see how the company handles this.
Reply from iRESTOREOct 12, 2023
We are pleased to learn that you have observed positive results with the device, and we deeply regret the inconvenience caused by the battery pack issue. Please rest assured that we are treating this matter with the utmost priority and diligence. We greatly appreciate your feedback and your understanding of the situation.
Melanie F.
Just started!
Reply from iRESTOREOct 5, 2023
Thank you for choosing iRestore as part of your hair growth journey. Wishing you all the best!
Dan
Only came with one set of rubber head supports which make it way too tight for my head. The paperwork said I could order other sizes, which seems, given the price they should have all been included. Upon trying to order I find I have to wait an additional 3 - 4 weeks for them to get them restocked. The product works (I was upgrading). But given their poor decision with the deluxe model you might want compare with other makers first. Deeply, deeply disappointed.
Reply from iRESTORESep 25, 2023
We are truly sorry to hear about the issue you experienced with the Pro device, specifically its limitation with only one set of rubber head supports. We understand your frustration in waiting 3 - 4 weeks to order the additional foam pads. This delay in restocking is not what we aim for, and we are working diligently to expedite the process to ensure a more seamless experience for our customers in the future. While we are glad to hear that the product is working well for you, we acknowledge that this issue with the Pro foam pads has disappointed you deeply. We take your feedback seriously and will review our product offerings to ensure we meet the expectations of our valued customers.
David R.
So far courteous, professional staff during the sales process, now we’ll see if it works.
Reply from iRESTORESep 25, 2023
We appreciate your feedback! Your kind words mean a lot to us. We're positive our product will meet your expectations and are here to assist if you need any help.
Lili
It didn’t work sadly their quality want good enough
Reply from iRESTORESep 15, 2023
Hi Lili I'm sorry you had a disappointing experience with our product. We take quality very seriously, and I'd like to assist you further in resolving this issue. To better assist you, could you please provide more details about the product you purchased and the specific quality issue you encountered? Your feedback is essential in helping us improve our products and customer satisfaction. Thank you and looking forward to your response.
Jim H.
I only have had the device for 7 days so I have not had much experience using it. But so far it is all very good. Now if it will grow hair, I will be delighted.
Reply from iRESTORESep 15, 2023
We're absolutely thrilled to hear that you're off to such a positive start with your new device! While results can vary, rest assured that we're here to provide you with any assistance or information you may need to make the most out of your device. If you ever have any questions or need some handy tips on how to maximize the fantastic benefits of your device, please don't hesitate to reach out. Our team is always here to help, and we're genuinely excited to be a part of your journey to the best results possible. Thank you for choosing iRestore!
Aaron
Save your money. Exchanged multiple emails with Jonas from customer service. The company does not stand behind their products. They refuse to warranty their items.
Reply from iRESTORESep 15, 2023
I regret to learn of your recent experience. Our company is committed to upholding the quality and warranty of our products. To address the matter at hand, I would like to conduct a thorough investigation regarding the issue with your device's warranty. Could you kindly furnish me with the order number associated with your purchase?
