customer
You guys took forever to refill my meds…
You guys took forever to refill my meds and get them sent to me on time
Reply from Ivy RxSep 3, 2026
Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your refill and shipment. We understand how important it is to receive your medication on time and how frustrating delays can be, especially when you are relying on your treatment schedule. We appreciate your patience and would like the opportunity to review your order details to better understand what happened and address your concerns. A member of our team will be reaching out to assist you directly. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience with Ivy Rx.




