Ivy RxReviews of ivyrx.com

Reply from Ivy RxSep 3, 2026

Thank you so much for sharing your experience! We’re thrilled to hear Ronnie was able to assist you quickly and provide the support you needed. Congratulations on your incredible 70+ pound weight loss achievement! We’re honored to have been part of your journey and are so glad Ivy Rx could support you along the way. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their experience. We truly appreciate your kind words, and we’re always here if you need anything.

Reply from Ivy RxSep 3, 2026

Thank you so much for your wonderful feedback! We’re glad to hear Rosette was able to provide the solution you needed and help turn your experience around. It’s great to know she handled your concern in a timely and supportive manner, leaving you with a positive outcome. We’ll be sure to share your kind words with Rosette. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and cared for. We truly appreciate you sharing your experience, and we’re always here if you need anything.

Reply from Ivy RxSep 3, 2026

Thank you so much for your feedback! We’re glad to hear Jan was able to assist with your app concern and provide clear, easy-to-understand information about your medication. It’s wonderful to know she was prompt, helpful, and made your experience a positive one. We’ll be sure to share your kind words with Jan. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported and informed throughout their journey. We truly appreciate you sharing your experience, and we’re always here if you need anything.

Reply from Ivy RxSep 3, 2026

Thank you so much for your feedback! We’re glad to hear our team provided patient, helpful, and caring support with great customer service skills. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.

Reply from Ivy RxSep 3, 2026

Thank you so much for your feedback! We’re glad to hear you had a 5-star customer service experience with Ivy Rx. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported throughout their journey. We truly appreciate you sharing this, and we’re always here if you need anything.

Reply from Ivy RxSep 2, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration and confusion regarding your Milestone Reward and the experience you had with our support team. We understand how disappointing it can be to receive a reward notification and not see the credit applied as expected. We also appreciate your feedback regarding the communication you received, as we always want our patients to feel supported and have their concerns addressed properly. We would appreciate the opportunity to review your account and the details surrounding your Milestone Reward so we can better understand what happened and assist with a resolution. A member of our team will be reaching out directly to help address your concerns. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience with Ivy Rx.

Reply from Ivy RxSep 2, 2026

Thanks so much for the 5 stars, Marie! We’re delighted to hear that Jan provided excellent, responsive service. We appreciate you choosing Ivy Rx!

Reply from Ivy RxSep 2, 2026

Thank you for taking the time to review us! Patience and clarity are top priorities for our team, and we’re so glad we could assist you today.