Excellent
Based on 925 reviews
KURU Footwear4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
925 approved reviews, newest moderated first
JJ L.
Kuru saved my mom’s feet. She suffers with bunions and loves kuru shoes. I’m getting her another pair. Worth it!
Reply from KURU FootwearNov 14, 2024
I'm so sorry your mom is dealing with bunions. They can be so painful! I'm happy that she loves KURU and that they help. Thank you both for being the best part of KURU.
Don
I have been a long time customer. Kuru Shoes have been great for me. Keep up the great work
Reply from KURU FootwearNov 14, 2024
I'm so happy to hear that KURU shoes have been great for you. We appreciate your loyalty. Thanks for your feedback!
Cindee
Only shoes I can wear for my long walks. Comfortable. Has really helped with my Plantars Fasciitis and my arch problems. Recommend highly.
Reply from KURU FootwearNov 14, 2024
I'm so happy your shoes are comfortable and have helped with your PF. Thannk you for sharing your feedback and for choosing KURU!
Rob
Kuru has been great to work with. I bought the Flex Via the same size as I always wear but they just didn't feel right. Figured I needed a half size larger and they agreed to take the shoes back even though I was 5 days past the 45 happy return policy. I've had great experience with my now 8th pair of Kuru shoes. Other than my work boots, I wear nothing but Kurus!
Reply from KURU FootwearNov 14, 2024
We're so happy we could help, and we appreciate your continued loyalty with KURU. Thanks for giving us a shot!
Bonnie H.
I’ve been wearing Kurus for many years. And I’ve always loved them. My shoe size has changed and the last FREE pair I received weren’t 100% comfortable on me. Enter Brae, who offered me the FREE pair to begin with! Brae has been on a quest to help me get exactly the shoe and size that I need. And quickly. I just sent the first pair back. And it was such an easy return. Before I even got home I had an email from Kuru saying they’d received the return notification and my new pair is in the way. Great company. Great shoes. Great Customer Service!
Reply from KURU FootwearNov 14, 2024
I'm so happy that you're happy! We want you to enjoy your shoes, and I'm so glad I could help you get your exchange resolved quickly. I hope that the new shoes are perfect. Thanks for being the best part of KURU!
Nicole Duncan A.
The representative that helped me was phenomenal!! She listened to my concerns, addressed each and helped me understand my orders. Thank you Kuru for having her on your staff!! Absolutely love these shoes and the healing I've felt in my heels
Reply from KURU FootwearNov 12, 2024
I'm so happy to hear that you love your KURU Shoes and that they are helping to heal your heels! Thank you so much for giving them a shot and for taking time to share your experience.
Nic A.
Great customer service
Reply from KURU FootwearNov 11, 2024
This is wonderful feedback. I'm so happy we were able to help you out. Thank you for being the best part of KURU.
Chris
Her pleasant and happy voice. She was very happy to help me with a mix up in my order. The problem was solved and I am satisfied and happy that I didn't have to talk to someone who was a grump.
Reply from KURU FootwearNov 11, 2024
I'm sorry there was a mixup with your order, but I'm so glad one of our cheerful GURUs could help you resolve it. Thank you for your feedback and for trying KURU shoes.
