LabReviews of labcorp.com

There needs to be competition. Labcorp sucks, problems every single time I need bloodwork, multiple locations. There are no other labs around...every doctors office, hospital, it's all Labcorp. Any half rate lab could do a better job

Been getting bills ranging from $4 to 14, getting nickel & dimed by these bloodsuckers!

My appointment was 9 o’clock. Nobody was in the office waiting. A lady came in and was taken before me, I didn’t say anything, but then three more people came in and was taken before me. There was a redhead at the reception desk, who was very rude. I will not be going back there. They need to be reassessed with their customer service skills.

I was filling a fasting blood order and went to a local CMC. There was no reception/ registration; I was sent to a hallway where a line of 6 people stood; 2 were sitting in the 3 available seats directly outside of the lab room where the open door showed the technician from Labcorp, the patient and the computer screen. No privacy. I waited for an hour; then asked to come in, but the tech couldn’t find my order for which I had paperwork. She said that she couldn’t take my blood. A CMC ee called my MD and the order was put in. When I returned to the lab tech she was eating lunch, and refused to draw my blood sample… 70 minutes later I left. Labcorp mgrs., if you see this, pls overhaul your process so that patients are checked in on arrival and given a seat while awaiting Service. Suggest that your ees put the patient’s time before gratifying their hunger— I’d fasted for 13 hrs; keep the shut so patients and records privacy is assured. Shame on you and CMC for allowing this fiasco and lack of professionalism.

Completely lacking in professionalism. Receptionist is rude. Would never recommend.

The LabCorp at 4601 N. Congress Ave., in West Palm Beach, Florida has completely failed in customer service. I scheduled my blood test weeks before my doctor's appointment next week, just one floor above their facility. Despite being a long-time patient with Lab Corps, when I arrived for my 7:30 am appointment, they had not informed my doctor about missing paperwork and failed to notify me until I arrived. Their response was inadequate, insisting there was nothing they could do. The had my insurance information and my information. They could have charged me and refunded me after they cleared everything with my insurance, but the woman behind the desk refused. They could have charged mu insurance company after the doctor gave them clearance, and charged me if they couldn't get clearance. They refused to do anything and everything. Lab Corp didn't want to be bothered with serving me as a customer. This is unacceptable, especially in an era where AI and digital systems should streamline communication. I strongly advise against using this LabCorp location.

online payment portal is terrible...ALWAYS "unable to process your payment at this time. Please try again later." This firm is a joke!! They should be heavily fined or banned from working in the healthcare sector. How can any firm survive with a 1.4 review score. We need more competition!

I went to the Labcorp location at Bastyr in Wallingford, but the machine used to check people in wasn’t working, so I had to drive to the Northgate location.(I was told ID wasn’t required when I placed the order.) I left a urine sample in a container they gave me with my name on it, in the bathroom, as instructed. After a week they said they never received it and I had to return to the lab.