Curtis P.
The salesman
The salesman. I give a 5 star rating for doing his job. He explained the leafguard products to me very well and other competitors products to me also. We just couldn't come to an agreement on price. Over all a good experience.
Poor
Based on 159 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LeafGuard Rain Gutters are the ultimate in gutter protection. Get a free estimate for a Seamless Gutter System and say goodbye to gutter cleaning forever.
LeafGuard Brand Gutters (leafguard.com) has 159 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
159 approved reviews, newest moderated first
Curtis P.
The salesman. I give a 5 star rating for doing his job. He explained the leafguard products to me very well and other competitors products to me also. We just couldn't come to an agreement on price. Over all a good experience.
Vanessa Jinks M.
When I first got the install 2yrs ago I inquired about paperwork, who to contact incase of any concerns and or any contracts. To this day with calls I have nothing. No inspection to ensure products were installed correctly. Nothing. Didn't have issuse with payment info. Currently I've been calling weekly because animals have been getting in the gutters. We've got bats, small lizards and birds and whatever inside. No one is reaching out for resolutions. I've had 2 missed appointments. No call on show. No calls for an estimate of time of arrival. Keep getting the run around. Someone will call you back shortly. No calls yet.
Rosie
Contacted this company for help with inspecting one section of my gutters. One of their representatives said they could not help unless they would be replacing the gutters. Needed an inspection to determine the problem before committing to replacing one section. Based on my experience, they deserve "0" rating!
FanBelt
Like the product & concept. A mediocre install: with dowspouts placed too close to the corners & garage door opening. In addition, the downspouts hug the brick (good), but bottom 2-ft are kicked out 1/2". I experience a business process failure where the parent Co threatens a lien for non-payment, though paid the day of install. No phone call, email or invoice, but threatened with a lein as first contact that something was amiss. Their letter dated July 7, checking my bank, the check clears July 9. I had a small-ish install: front entry, garage & patio. Saving the rest for an affordable day ($20K). It goes without saying, I won't be back for more given this first experience w/ Great Day Improvements back office.
Glen L.
Although the product was satisfactory and installed well, the advertisement of a free 100 dollar gift card for the free in home estimate was not honored. I reached out to the company several time to remedy this issue but it never arrived. This is false advertisement.
Peter T.
At first it was ok, sales guy did a good job explaining how it works and the benefits and we were good with getting it. Now this is something that they don't tell you. If you have a whole roof remodel, decking and everything and they have to take down the gutters then be prepared to pay a hefty bill. Was quoted 4k for that and ok it is what it is so they put this wraparound on it and during the roof remodel it was removed. When the workers came back and noticed it not there they are charging me an extra 3k for that. If it was that important to leave that on then they should have explained it and either let me know so that the roofers save that material or they should have taken it down from the beginning. Now I have yet to get a call back from them regarding this lack of customer service. Very disappointed in the lack of interest in making this right.
Sandra W.
Want let everyone know that LEAFGUARD was great from the very beginning. Our salesperson Sean was wonderful, the forman Corey andv crew that came and installed did an excellent job. Very polite cleaned up. My house is covered in flower beds, not the first flower was broken. That says a lot. Thanks again for doing such a wonderful job.
Susan P.
Salesman was aggressive,and over stated the warranty on workmanship. Installers unable to match gutter length on the front of the house and left it short. They came back and said there's nothing they can do,we need to hire a siding guy. No response from corporate or salesman when trying to get resolution. They installed a short piece allowing rain to run down behind our siding, which would deteriorate the wood,and walked away without saying a word. Luckily my husband noticed and we will have to repair it at our expense. They took no responsibility for the error, or not advising us of this issue. They left screws all around the house for us to pick up,and dumped all the debris from the gutters they took down in our yard. They might have a great product,but the workmanship, and support were a great dissapointment. I got such a run around, and then they stopped responding to me at all. I'm stuck now with an added expense, and no recourse. DIRTY,ROTTEN, SWINDLERS!