Val A.
Great five stars
Great five stars

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Val A.
Great five stars
Robert G.
The rep was really nice and polite
Johnnie J.
I ordered lenses for my glasses that were not really good for my RX. The team at LensDirect caught the problem before the order went through. Kayla gave me great customer service! Thank you,
Ross C.
Nyah was extremely knowledgeable and courteous. Very helpful in answering all of my questions thoroughly.
Civman
Quick response and action to my request
MICHELLE
Very courteous and professional and she immediately corrected my mistake. Would highly recommend!
Jamie H.
Abigail was terrific -- helped me understand all that LensDirect offers. Great customer service!
Blair C.
Big thank you to Kayla.