Average
Based on 73 reviews
Lexie Hearing3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lexie Hearing® has introduced a revolutionary new way of ensuring that hearing aids are accessible to everyone through a first-of-its-kind subscription model. Clients subscribe to Lexie Hearing for all inclusive hearing care at only $49/mo x 24 for a pair of Bluetooth enabled hearing aids and access to the Lexie mobile app. The subscription includes the regular delivery of batteries and other hearing aid accessories, insurance for breakages and losses, and most importantly Lexie Care - unlimited, real-time video or voice support from a hearing expert. Through the use of smart technology and remote care, Lexie Hearing has brought medical-grade, direct-to-consumer hearing aids to the US market, at 80% less than the average cost of hearing aids.
Lexie Hearing (lexiehearing.com) has 73 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Uncle Bill O.
The Lexie B2 Plus hearing aids have worked well for me. The sound is quite clear and the controls through the app are very convenient. They are very light and comfortable and most people don't even know I am wearing them. Although the description says they are compatible with android, the bluetooth functions of hearing phone calls and music, etc. from your phone only work with Apple.
Bruce S.
The hearing aids are mostly comfortable to wear. They tickle my ears occasionally because of ear hairs. I also find that when I’m close to a barking dog the sound can be piercing.
TQ5
The Lexie B2+ hearing aids are well-priced at Costco, and they go on sale periodically. They are easy to use and comfortable in one's ear. They do a good job in smaller groups, but like many hearing aids, it is harder when several conversations are going on. They are easy to adjust, and the app works well (although it sometimes disconnects from the hearing aids and you need to stop and restart the aids). The kit that comes from Costco has a large number of all the parts of the aid that need to be replaced, as well as a cleaning brush. The manual is clear, and Lexie has videos to show you how to do basic tasks. The case fits in a roomy pocket, and the aids are easy to charge.
Gerrit B.
The B2's are great hearing aids. They restored the crispness and definition to my hearing which has been deteriorating for several years. The performance and customizability are excellent. It's very nice not to have to depend on an audiologist for adjustments. They are comfortable and hardly noticeable after a few minutes. Battery life is more than adequate; they're only down to about 40% after using them all day. But the phone app is weak. It didn't connect reliably to two different Android phones (versions 9 and 13), despite spending over an hour with Support on the phone, and the tone control is a simple "bass/treble" slider instead of a multi-band equalizer. Customer support is great though. Very responsive, actual people answer the phone, and agent Jane Zwane was patient, dedicated, and a pleasure to work with. She and the hardware get five stars but the app only two, which I guess makes four overall.
