Life IonizersReviews of lifeionizers.com

Great filter, delicious tasting water - feel better knowing I'm not putting harmful chemicals in my body. Thanks Justin and Life Ionizers!

Very pleased with the quality of service they are very informative and honest...overall pleasant and great products the prices are the most competitive and it's the best for your doller would shop again....

I ordered a unit in November 2018. I spent months waiting for the unit to arrive with no updates. I called customer service several times, only to be told, the person I needed to talk to was not available, and would call me back which never happened. I finally cancelled the order and asked for a refund in June 2019. Two months later after not receiving a refund, I was told I needed to complete a return form. I completed the RA form and submitted several times. Still have not received a refund. I have got no where with the customer service of this company both in trying to check the status of when it was supposed to ship, and trying to receive my refund.

This company is so disappointing! They are bombarding me with emails to continuously write bad things about Kangen. They denigrate Kangen that has been on the market since 1974 and it’s used in hospitals with the approval of the Minister of Health and Wealth, with no proves. If their product were that good,they should make a name for themselves and not name other companies. I’ve seen their device in my neighbours house which after 7months of use was showing a -170 ORP.I wonder if after a while it will be a positive number?? Is this device a medical device like Kangen? If not, there is no comparison. I wouldn’t trade my health for a cheaper price! Shame on you Life Ionizers that you are capable of selling your devices without denigrating another device.

I can't believe how miserable you are as a company. To denigrate your competitors is the same as when you denigrate your own product. Demonstrate the quality of services and products, this is what customers should see, but you miserable intoxicated prospects with emails denigrating Kangen. A serious prospect would understand what kind of company you are. Shame on you.

The system gives us peace of mind knowing toxins are being removed from our water. Also, no more having to buy water bottles and jugs all the time.

Decade-long customer: 2nd unit, bought 3 years ago, so I have had time to reflect on comparing the MXL11 to the 9000 series and the company itself. Why a 1-star? I have to believe it goes to the company's leadership & its strategy. First the unit works well, it filters water and ionizes, and I feel it does so a notch better than, but not exceedingly so, compared to competitive brands. But the 1-star, here we go: the after-the-sale experience... it is hard to express how "taken" and dissatisfied I am contrasting the customer experience with the newer product. Here's the deal: the filter case fitting that goes into the unit is a proprietary design, and filter case encases an as-ordinary carbon filter as carbon filters go; the sheer usury for what should be a $20 filter is like hunting in the zoo: there is only one place from which you will be able to get filters and they are expensive and they don't last all that long, and no... you don't get to set how long they last before the unit locks up. And hey, I understand recurring revenue and distribution (I do) - but the filter price deflates that excitement for the brand, especially to repeat customers. The by-design design flaw (driving filter sales) is worse... the system has no filter bypass option, for those who say would have an RO system that filters everything out of the water prior to it going to the ionizer. And who'd have that set up? Lifeionizer sold me an RO system. So, think about it... why filter RO water?? Ans: you can't - there is nothing to filter, which makes buying as set of filters infuriating every time I order them... as I noted above: "taken." So, add to that, the RFID chips (finicky alignment unto themselves) disallow anything but proprietary product, and which lock out the unit; I'd say that that earns a 1-star, because there is no 0-stars. As a 10+ year user of Life Ionizers, my recommendation would be to buy something (anything) else. There are commercial options that are around the same price point and work similarly, but I suspect that they'll give you a far happier user experience after the sale.

Called to get replacement filters and spoke to Janet. She was very knowledgeable and helpful and we were able to get the filters we needed. Great company to deal with and would recommend to anyone looking to get a Life Ionizer water system.