Great
Based on 789 reviews
Lift Down4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
Simon
Good quality! XL fits perfect!
Reply from Lift DownApr 30, 2024
Hello Simon, Thank you for your feedback. It’s great to hear that you are satisfied with the quality and fit of our product. If there’s anything else we can do to enhance your experience or if you have any other feedback, please don't hesitate to let us know. We value your business and look forward to serving you again. Best regards, The Liftdown Team
Matt B.
I like the colors but not the fit. Too puffy on top
Lucian S.
Very good quality, delivery to Germany was quick and when I opened the box there was also a surprise beanie inside :)
Reply from Lift DownApr 11, 2024
Hi Lucian, Thank you for sharing your positive experience! We're delighted to hear that you were pleased with the quality and delivery of your order, and that the surprise beanie added a special touch. We appreciate your feedback and look forward to serving you again.
Kevin K.
Exactly what I needed at a fair price. Delivery was on time.
Reply from Lift DownApr 11, 2024
Hey Kevin! Thank you for taking the time to share your experience! We're thrilled to hear that you found exactly what you needed at a fair price and that your delivery arrived on time. We appreciate your support and look forward to serving you again in the future.
Kelly B.
I like your hats!
Reply from Lift DownApr 11, 2024
Hi Kelly, Thank you for taking the time to share your experience! We're thrilled to hear that you like the hats. We appreciate your support and look forward to serving you again in the future.
Wade C.
Review of Liftdown baseball caps - I bought 6 different colors - Ease of ordering, color selection, quality, material, price, shipping - all good. But these hats don't fit my head as well as some other similar hats, these sort of pop off too easily (compared to some other similar hats). For this reason I won't order these hats again from Liftdown. I realize it's one size fits all, and the tightness is adjustable, I'm just saying that the similar hats I got from Amazon stay on my head better.
Reply from Lift DownApr 11, 2024
Wade, Thank you for your detailed feedback, Wade. We're glad to hear that you found the ordering process, color selection, quality, material, price, and shipping to your satisfaction. We're sorry to learn about the fit issue with the hats and understand how important a good fit is. Your feedback is invaluable and helps us improve. We strive to cater to a wide range of preferences and fit requirements, and we'll take your experience into account for future product adjustments. If there's anything else we can assist you with or if you'd like to explore other products that might suit you better, please reach out to us at [email protected] with your order number. We're here to ensure you're delighted with your purchase, every step of the way.
Al W.
Very comfortable hat for a man with a HUGE head!
Reply from Lift DownApr 11, 2024
Thank you for your positive review, Al! We're thrilled to hear that our hat fits comfortably, even for those with a larger head size. Your satisfaction is very important to us, and we're glad we could provide you with a product that meets your needs. We look forward to serving you again!
David H.
Seems the order was delayed due to depleted stock hence the four stars otherwise five stars.
Reply from Lift DownApr 11, 2024
Thank you for your understanding and feedback, David. We apologize for the inconvenience caused by the delay due to depleted stock. We're continuously working on improving our stock levels and fulfillment processes to better serve you. Your satisfaction is important to us, and we're grateful for your patience and willingness to adjust your rating despite the setback. We look forward to providing you with a five-star experience in the future.
