customer
Best agent software
very satisfied with this sw, our tickets are much faster and transparent then before
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.

Excellent
Based on 616 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
customer
very satisfied with this sw, our tickets are much faster and transparent then before
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.
Youcef
Need more work from customers app to live agent THERE IS PROBLEM WHEN CUSTOMERS USE THE APP TO CONTACT US SOMETIMES WE DON'T RECIEVE THE MESSAGES BUT THEY RECEIVED IN THE EMAIL
Reply from LiveAgentFeb 13, 2017
Please, contact our support ([email protected]) We'll help you solve your issue.
Rich S.
Always helpful
Reply from LiveAgentFeb 13, 2017
Thanks for your feedback.
Jeannie T.
A user friendly plug in that I hope will enhance our website over the busy Christmas period. Fun and interesting to set up too ...
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.
Damian
Best helpesk on the market.
Reply from LiveAgentFeb 13, 2017
Thanks Damian for your feedback.
customer
I can only recommend LiveAgent service, their support team provides great support with fast response to questions.
Reply from LiveAgentFeb 13, 2017
Thank you for such nice words about LiveAgent.
Kaitlyn
A lot of issues with not being able to answer calls. Calls ending in the middle of the conversation. Bad server.
Reply from LiveAgentNov 30, 2016
Thanks Kaitlyn for your feedback. Right now we're developing new stable in-house call center that's going to be more complex with additional call features and reports. Its basic version should be released at the beginning of next year.
David E.
Great software and communications