LucidchartReviews of lucidchart.com

I was unaware of my account being billed for their team plan ($540), and I contacted billing support for a refund. They got back to me & sent my refund within 8 hrs. Thanks trustpilot 🫡

Googled “Lucid chart Scam billing” after seeing 29 monthly charges of $10.6. Lucid customer service saying only one month will be refunded. Never used and now see similar victims of their predatory billing on legitimate credit cards here. Will also be pursuing any legal action!

This company is an absolute scam. I realised today after reviewing debit charges on my bank account that I had been receiving charged for two years. I genuinely have no idea what this company is and do not recall signing up. Through PayPal, I received the contact information to challenge the payment. Despite customer service knowing I was unable to access my account (had no idea how I had even created an account with them), or knowing what email was affiliated with my account - they have refused to offer any refund. Both charges were done in August 2021 and 2022. Extremely poor form and an absolute scam.

I recently used the free trail and accidentally cancelled a day late. I contacted Lucidchart to hopefully get a refund, and they replied within the same day and processed my refund fully.

Scam!!! Beware!! I would give this company negative 100 stars if I could.

Very ANNOYING. Continuously asking questions who I am, who are my friends, where do I work, etc, etc, REALLY REALLY ANNOYING. I GAVE UP.

I use Lucidchart more than my car, it's a life saver

I spend 80% of my time in Lucidchart fighting against their awful twitchy UI. It's a slog... I hate every second of it. It insists on drawing arrows when I want to move objects. When I want to draw arrows, it moves something instead. I'm convinced this product is designed by misanthropes intent on making their users suffer. It's like Atlassian's crap tools... the actual users don't choose or pay for this stuff, so who cares if they're slowly dying inside?