LucidchartReviews of lucidchart.com

A truly terrible product. Im blown away by its disfunction and inability of support to provide any solutions to common problems. This product is a nightmare to admin.

Offers you a free trial with 3 templates - sounds good right? So off you go and spend a few hours of your life getting your thoughts ordered, wow this is great, I'll definitely look into this next time I need something professionally and have a budget. Oh, what's that? I've run out of "free shapes" and now I have to pay you a subscription or lose all those hours of work and all the thought ordering I've done. Sneaky. Bad business. Avoid.

Such excellence, I have never paid for anything yet but I have been using lucidchart to design effortless charts for business and I am so delighted! I am grateful. Super grateful. Reward good with good! They have done good! In fact, super well! Hats off! Thank you so much <3 Very grateful. Came on to just write this review. !

Terrible. Happy to take my money, but provide no useful support to enable me to edit my charts.

They charged me over £400 for a subscription which I never switched got or requested to switch to and they will not issue me a refund

Should be 0 stars. I cancelled my subscription 2 years ago, account shows as free when we login but today I noticed they have been taking money from my account over £240. I remember speaking to someone when I first cancelled and never checked it until today......This is a pure scam!

What a scam. They make people subscribe forever with weird pop up button.

To cancel you have to speak to a person! I was not able to just cancel my subscription or downgrade it without a support ticket to a person who did not understand, "I don't use it please cancel"! This is not an acceptable business practice in 2024 and one that I would only expect from a diet pill subscription. Avoid at all costs!