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Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

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IT & Communication
Lucky Orange

Lucky OrangeReviews of luckyorange.com

IT & Communication
8665 W. 96th St Suite 100, Overland Park, Kansas

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4.8

Excellent

Based on 654 reviews

Lucky Orange4.8

Reviews654 About Contact

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Rating breakdown

5 star91%
4 star6%
3 star1%
2 star0%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lucky Orange

Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.

Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: luckyorange.com
Website: luckyorange.com
Category: IT & Communication
Location: Overland Park, Kansas
Listed on Folks Told: 2026

Contact & location

(913) 735-9032
luckyorange.com
support@luckyorange.com
8665 W. 96th St Suite 100Overland Park, KS 66212

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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Lucky Orange reviews

654 approved reviews, newest moderated first

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Rob & Renee H.
Jan 22, 2025
I was put onto Lucky Orange by my web…
I was put onto Lucky Orange by my web developer after asking about Analytics. I find Lucky Orange to be easy to use and it provides useful information
Reply from Lucky OrangeJan 24, 2025
We appreciate your review and kind words! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Emilia from Lucky Orange
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Nickea P.
Jan 22, 2025
The best customer service
The best customer service. I had a billing issue and they were quick to attend to it and follow up.
Reply from Lucky OrangeJan 24, 2025
Thank you for your review! Glad we could step in and help resolve the issue. Our team is always here to help and we are thrilled we were able to impress you with our support. Again, we appreciate your review and we are here should you need anything else! Cheers - Emilia from Lucky Orange
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Valerie M.
Jan 17, 2025
Going Above and Beyond the Expected
Will Daniels from the Help Desk quickly jumped in and stuck with me and my web development team as we needed support to guide us through setting up Lucky Orange events and funnels to accomplish our strategic and analysis needs. We explained our strategy and what we needed from Lucky Orange to deliver insights to help with a number of business decisions. Will knew we were up against a deadline that was the next day and took the initiative to set it up for us, which is not the norm. He responded very quickly to our numerous emails with straight-forward descriptions and made himself available over the past 2 weeks to get us to ready to meet our deadline. We can't thank him enough! Professional, collaborative, became part of our team.
Reply from Lucky OrangeJan 24, 2025
Thank you for such a thorough and thoughtful review! We are always here to help our customers be as successful as possible, both now and in the future. As you continue to deep dive into the data, don't hesitate to reach out with any questions. Happy tracking! Cheers - Will from Lucky Orange
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Laura B.
Jan 16, 2025
Couldn't recommend enough
We've been using Lucky Orange since launching our new website a few months ago, and their service has consistently exceeded our expectations. After evaluating several heatmapping tools, Lucky Orange stood out for both their functionality and outstanding customer support. Special thanks to Audry, whose customer service has been exemplary. We couldn't recommend Lucky Orange more highly!
Reply from Lucky OrangeJan 16, 2025
Thank you for your review! We are glad that we have been able to exceed your expectations on both a customer service front and a functionality standpoint. Being able to see how visitors interact with your site is invaluable when growing your business. Thanks again for the review and let us know if there is anything else we can help with! Cheers - Emilia from Lucky Orange
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Gustavo F.
Jan 12, 2025
Great app
Great app. Emilia was brilliant.
Reply from Lucky OrangeJan 16, 2025
I'm glad we were able to connect! Our team is always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. We love impressing our users with our technology and support, and it sounds like we've been able to achieve our goal! Thanks again, and please reach out if we can provide any additional assistance! Cheers - Emilia from Lucky Orange
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Select Eyewear S.
Jan 10, 2025
Great insight into my customers…
Great insight into my customers behavior on my site. Watching them take their journey helps me make site improvements.
Reply from Lucky OrangeJan 16, 2025
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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Jiang D.
Jan 8, 2025
Lucky OranUnlock Customer Insights with Lucky Orangege has been our trusted tool…
Lucky Orange has been our trusted tool for over 3 years, offering invaluable insights into customer behavior. It reveals how customers find us, which pages they browse, what products interest them, and tracks inquiry submissions seamlessly.
Reply from Lucky OrangeJan 9, 2025
We appreciate your review and your business over the last 3+ years! As you've experienced, getting that front-row experience to see how your customers use your website makes all the difference in optimizing it and growing your business. You can learn so much about your visitors through their behavior, and we're thrilled that we've been able to continue impressing you. Thanks again for your review, and we're just an email away if you need anything! Cheers - Emilia from Lucky Orange
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NuRadios
Jan 7, 2025
Efficient and Straightforward Support
We recently worked with Jordan Dodd at LuckyOrange to address an issue we were having. Jordan was direct, helpful, and provided clear answers to our questions while giving us guidance to tackle the problem effectively. We appreciate his approach—he didn’t waste time with unnecessary back-and-forth and was open to revisiting the matter later if needed. Sometimes it’s better to pause and address things the right way, and Jordan respected that. Great support experience!
Reply from Lucky OrangeJan 8, 2025
I'm so glad that we were able to address your issue! We strive to provide our users with exceptional service and fully support their needs. I appreciate your review and kind words, and our team is just an email away if you need anything! Cheers - Jordan from Lucky Orange
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