Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Jerry
knew exactly how to answer my questions and solve my heatmap questions.
Reply from Lucky OrangeDec 20, 2024
I know I speak for our entire team when I say that we’re always happy to help our users, whether it’s answering questions or resolving issues. Thanks for your review, and we’re just an email away if you need anything else! Cheers - Justin from Lucky Orange
Zenar
Really useful app, great support! Recommend it highly
Reply from Lucky OrangeDec 20, 2024
There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from becoming customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for your review and recommendation, and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
jca
Amazingly fast response from Justin and Lucky Orange dev team involving a heat map technical issue . They were able to diagnose and remediate within a day of sending an email for support.
Reply from Lucky OrangeDec 16, 2024
We appreciate your review, and we're thrilled that we could impress you with our support. Our team is always here to assist our users, and we aim to resolve issues quickly to help you get back on track. Thanks again for your review, and don't hesitate to reach out if you need anything! We're just an email away. Cheers - Justin from Lucky Orange
Mohamed A.
Thank you, Lucky Orange, for bringing more clarity on what our customers do on our website.
Reply from Lucky OrangeDec 16, 2024
Thanks for your review! Being able to see what visitors do and experience on your website can make a significant difference in improving customer experience and conversions. Again, thank you for your feedback, and please reach out if we can provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
grafik M.
Perfect help, quick and reliable answers to all my questions - I am very satisfied! What more can I say - I only recommend! Thank you!
Reply from Lucky OrangeDec 10, 2024
Thank you for your kind words and recommendation! We love impressing our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your site and growing your business. Thanks again, and don’t hesitate to reach out if we can assist you in any way! Cheers - Emilia from Lucky Orange
Husnain A.
To deliver best to ur users, it’s crucial to know every pattern they have but it could be challenging if there is no data to analyse and make decisions upon. Lucky Orange is the tool which provides u with insights from demographics, video sessions, surveys and live chats with online users so you know every bit about users pain points and users needs.
Reply from Lucky OrangeDec 6, 2024
Thanks for your review! We love that you've found Lucky Orange to be a powerful tool in your digital toolbox. With 20+ features, you can learn so much about your visitors and their experiences. Thanks again, and our team is here to support you if you need anything! Cheers - Emilia from Lucky Orange
Aya K.
Great customer service and impactful tool. Really enjoyed chatting with Justin who walked through the tool and provided invaluable feedback and recommendations, even helped set up a funnel to track cart abandoner behavior.
Reply from Lucky OrangeDec 6, 2024
We’re so happy that we’ve been able to impress you with our technology, onboarding, and customer support, and we’re thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish that. When you need to see why someone left your website before converting, it's critical to have visitor behavior insights to spot the reasons. Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
Jason S.
Lucky Orange is brand new to me and Jordan did a good job of walking me through some of the great features it has to offer. Looking forward to digging into it more and see how it can help our online business. Thank you Jordan!
Reply from Lucky OrangeDec 6, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers' success and are thrilled that we were able to impress you with our technology, onboarding, and customer support. Thanks for your review, and don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
