Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
654 approved reviews, newest moderated first
Faustine
Super intuitif et intéressant pour comprendre son site
Reply from Lucky OrangeJul 24, 2026
Merci pour votre avis ! Pouvoir observer directement comment les clients passent du temps sur votre site web peut faire toute la différence pour votre site et l’expérience utilisateur. Encore une fois, nous apprécions votre avis et restons à votre disposition si besoin ! Cordialement, Jordan de Lucky Orange
Dr. N.
Great experience so far. The service was really easy to integrate into our website, and we started getting useful data pretty much right away. The UI is very pleasant, easy to navigate, and easy to understand. Everyone on our team that's used it so far has really liked it. Looking forward to continuing our working relationship!
Reply from Lucky OrangeJul 17, 2026
These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Rian B.
Gaining a lot of new insight, and it's helped me find areas of my website that have been struggling without me knowing.
Reply from Lucky OrangeJul 2, 2026
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website with Lucky Orange can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Chris X.
Lucky Orange is a fantastic tool that greatly helps us analyze user behavior on our website and improve user experience. I highly recommend it.
Reply from Lucky OrangeJul 2, 2026
Thank you for your review! Being able to see what visitors do and experience on your site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Apollo UX D.
I was looking for a tool instead of some previous ones that I have used, and came upon Lucky Orange. So happy to be using it! Its UI is clean and simple, and the insights are fantastic. I'm so glad they don't nickel and dime features and are clear about pricing models and what to expect. Happy to have switched over!
Reply from Lucky OrangeJul 2, 2026
These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Joe G.
I have been using Lucky Orange for a few years and love the platform and how I can see my clients visit my website! Keep up the great work!
Reply from Lucky OrangeJun 22, 2026
These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking! Cheers - Justin from Lucky Orange
Jack T.
Great experience.
Reply from Lucky OrangeJun 22, 2026
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Andy N.
Justin was very helpful and maintained patience while I troubleshot my login info.
Reply from Lucky OrangeJun 22, 2026
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
