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Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

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IT & Communication
Lucky Orange

Lucky OrangeReviews of luckyorange.com

IT & Communication
8665 W. 96th St Suite 100, Overland Park, Kansas

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4.8

Excellent

Based on 654 reviews

Lucky Orange4.8

Reviews654 About Contact

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Rating breakdown

5 star91%
4 star6%
3 star1%
2 star0%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lucky Orange

Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.

Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: luckyorange.com
Website: luckyorange.com
Category: IT & Communication
Location: Overland Park, Kansas
Listed on Folks Told: 2026

Contact & location

(913) 735-9032
luckyorange.com
support@luckyorange.com
8665 W. 96th St Suite 100Overland Park, KS 66212

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The company replied to 99% of reviews.
Most recent review: October 2026.

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Lucky Orange reviews

654 approved reviews, newest moderated first

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Timothy G.
Jun 4, 2023
Emilia was really helpful to me
Emilia was really helpful to me. She understood my questions easily and was willing to have me demo a bit of what my site offers so that she could customize her advice for getting the most out of the LuckyOrange tools. I've already added an event, which will be very helpful.
Reply from Lucky OrangeJun 9, 2023
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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Alex B.
Jun 1, 2023
LuckyOrange product tour review
I would like to thank you for a LuckyOrange product tour. Jordan has presented the features of the LuckyOrange app, such as recordings, heatmap, funnels events, and surveys. He also devoted the necessary time to my questions. I think that your product is much more than web statistics. It provides the tools for customer behavior analysis and conversion optimization. I will definitely use your app. Alex Becker.
Reply from Lucky OrangeJun 2, 2023
Alex, we’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
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Fairlight S.
May 26, 2023
Jordan was very helpful and offered…
Jordan was very helpful and offered further support should i need it.
Reply from Lucky OrangeJun 2, 2023
Jordan here! I'm thrilled to provide you with the support you need to get the most out of your Lucky Orange. Thanks for your review, and I'm here if you need anything! Cheers - Jordan from Lucky Orange
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Cristina N.
May 17, 2023
The ultimate heat map
The amount of information this app provides is incredible. You actually see the customer's journey and behaviour on your website and in which regions your customers are located. This app will help you understand your customer and any changes in your store traffic.
Reply from Lucky OrangeJun 2, 2023
Your words are music to our ears! Unraveling the customer journey, understanding behavior, and pinpointing locations—these are the bread and butter of website growth. You're navigating this road like a pro! Don't hesitate to reach out if you need anything from our team. Cheers - Emilia from Lucky Orange
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NG
May 17, 2023
Jordan was excellent and very helpful
Jordan was excellent and very helpful! He showed me things I didn't know Lucky Orange could do. I'm excited to get started.
Reply from Lucky OrangeJun 2, 2023
Delighted to hear your review and kind words! I know I speak for all of my team in that we are indeed committed to demonstrating how understanding visitor behavior can help your website grow. Exciting journey ahead! I'm here should you need anything, and happy tracking! Cheers - Jordan from Lucky Orange
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Chris Critty M.
May 17, 2023
Great Customer Service
Great Customer Service! I really love the value add this product will offer our site
Reply from Lucky OrangeMay 17, 2023
Thank you for your review, Chris! We're thrilled to hear that we can impress you with our technology and customer service. Happy tracking, and we're here should you need anything! Cheers - Jordan from Lucky Orange
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Blaine D.
May 10, 2023
10 Years With Them & I Wouldn't Be Without
I want to express my gratitude to Emilia and the Lucky Orange Team for their help in resolving our issue. We have used the Lucky Orange Classic edition for over ten years but it stopped working due to a technical bug. We were advised to switch to the new edition, which offers more features and enhancements. As a long-time Lucky Orange client (10 years), I can attest to the importance of its customer journey-tracking feature. Watching a customer's journey on our website (live or recorded) from their first visit to their first sale has been invaluable. Lucky Orange has helped us increase profits, ROIs, and ROARS while lowering CPA and CPCs, and strengthening our relationships with our clients.
Reply from Lucky OrangeMay 11, 2023
WOW! We appreciate your loyalty after the past decade and are thrilled the Lucky Orange continues to play such a valuable role in your business’s success. It was my pleasure assisting you and introducing you to the new Lucky Orange. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. Your support means the world to us. We’re here should you need anything else! Cheers to many more years of success together - Emilia from Lucky Orange
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J M.
May 9, 2023
Problem Solved
Emilia listened to our problem and was able to point us in the right direction to find a solution. the programmers walked us through exactly what needed to be done.
Reply from Lucky OrangeMay 11, 2023
Thank you for your review! So glad we were able to connect and start to get the issue resolved. We’re always here to support our customers’ successes. Don’t hesitate to reach out if we can be of service in any way. Cheers - Emilia from Lucky Orange
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