LuvanshReviews of luvansh.com

Extremely pleased with my purchase. Arrived fast.

I ordered a necklace for my girlfriend’s birthday and it was supposed to be delivered on August 10th. I’ve talked to their customer chat so many times, each time being told that it’d ship tomorrow or in a few days and still my order says pending. Absolutely terrible customer service with no accountability. Very soon I will be putting a charge back if I don’t get what I’ve paid for. This company is trash.

Really good experience!

Very poor experience. Ordered a custom setting and the quality was terrible. Crooked and loose setting. Loose stones. We ended up having a reputable local jeweler replace the ring and setting. I caution anyone to order a custom ring from this company!

Quick and personal responses, knew it was a person with the company who could take care of all my questions. was informed and knew about the jewelry and how to process my design.

I purchased two items that were described as 14kt gold. I did not realize that when you looked at the fine print on the website, only the pendants were gold, the chains were sterling silver. This was not noted in any of the invoice descriptions of the items, where repeatedly the metal type was described as 14kt solid gold. When I received the items, the chains were marked as sterling silver. I requested a refund only to be denied multiple times. Finally they agreed to refund the items for a $100 restock fee. I was going to suck it up and pay the restock fee, but then they sent me an invoice for $100+tax prior to sending me the shipping label. I got suspicious they had no intent of actually returning the purchase price to me. I submitted a charge back with my credit card company with all the documentation (including their initial invoice for the items which clearly described the items as 14kt). My credit card company sided with me and reversed the charges. Now Luvansh is asking me to return the items (albeit not requiring me to pay $100+tax for the privilege). What chutzpah!

Bought 14ct emerald cut lab diamond tennis bracelet. It is stunning. Arrived quickly. No issues.

I was making a large jewelry purchase in that I was buying 6 carat total weight diamond stud earrings. The customer support is what gave me confidence in my purchase. They also were able to accommodate guardian backings. When my diamond studs arrived, they arrived a couple of days before they were supposed to, I was able to get them right on Christmas Eve. Each diamond had its own IGI report. The quality of what was sent actually surpassed what was listed. My diamonds were one grading above what was listed, so I was sent E color instead of between F through G. The inclusions were very small, as promised as well as the cut, which was excellent l, and there was zero fluorescent in both diamonds. One diamond even had hearts and arrows. I work in Beverly Hills and I can’t tell you women go out of their way to tell me how gorgeous these studs are! I would 100% trust Luvansh with my business again. Thank you!