Excellent
Based on 721 reviews
Luvansh4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
Cynthia S.
I’ve ordered from Luvansh a few times already and every time I have a wonderful experience.
Reply from LuvanshAug 17, 2026
Thank you so much for your continued support! We’re thrilled to hear you’ve had a wonderful experience with us every time. We truly appreciate your trust and look forward to serving you again!
Megan
Worth the wait! Very good quality sparkling Lab grown! The chain of my necklace in also very shining! I think I’ll be a returning customer for more other jewelries!
Reply from LuvanshAug 14, 2026
Thank you for your wonderful review! We’re thrilled you love the quality and sparkle. We truly appreciate your support and look forward to serving you again!
Emilio
I purchased two diamonds from Luvansh on July 28th, totaling approximately 5,000 dollars, intending to have my jeweler evaluate both and return the one that did not work for my ring setting. Nowhere on the product pages or in the shipment did I see a clearly stated seven day return window. When I contacted Luvansh to process the return, I was told for the first time that they have a seven day return policy, and was directed to a buried policy page rather than anything disclosed at the point of sale or in the package. They refused to make any exception despite this being a common and reasonable use case for anyone shopping for a diamond to set into a ring. As a business owner myself, I found this lack of transparency and unwillingness to work with a customer to be a serious red flag. I would urge others to read the fine print carefully before buying, and to know that final sale terms may not be clearly disclosed until after your money has already been spent. Also, I have subsequently learned that their BBB rating is an “F”. Not surprised, and if I would have known that, I would have shopped elsewhere. Reply to your response You have also not addressed the operational reality of this transaction. Evaluating a diamond against a specific ring setting before committing to it is a routine, foreseeable use case in this category. Accepting the unused stone back in its original condition would have cost you nothing. Declining to do so was a discretionary choice, not a policy obligation. Combined with the F rating currently on file with the Better Business Bureau, this exchange is consistent with a pattern rather than an isolated incident. I am recording this response for my own documentation and would encourage anyone considering a purchase with Luvansh to give more reputable dealers your money.
Reply from LuvanshAug 11, 2026
Thank you for your feedback. We would like to clarify that the return terms are clearly stated on each individual diamond’s product page, including whether the stone is returnable, has a shorter return window, or is final sale. We also checked our records and could not find any email from you requesting a return within the applicable return period. Unfortunately, without a return request being submitted within the stated timeframe, we were unable to process the return. We understand your concerns, but the applicable terms were disclosed prior to purchase and are applied consistently to all customers.
Suganthi A.
Please send me 1 screw backing Please that was lost when trying in the earrings.
Reply from LuvanshAug 10, 2026
We’re glad we were able to resolve this for you! Thank you for your patience, and we truly appreciate your understanding and support.
Lynne W.
Beautiful diamonds and fast secure shipping
Reply from LuvanshAug 10, 2026
Thank you for your kind review! We’re so glad you loved the diamonds and had a great shipping experience. We truly appreciate your support!
Katie S.
Wow! I’m truly so impressed with this company and the value of diamond provided. I will definitely be purchasing again!
Reply from LuvanshAug 10, 2026
Thank you so much for your kind words! We’re thrilled you’re happy with your diamond and experience. We look forward to serving you again!
FS
Updated my review. The luvansh team provided the support I needed and shipped earring backings very quickly.
Reply from LuvanshAug 6, 2026
Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. We take product quality and customer satisfaction seriously, and we'd appreciate the opportunity to make things right. Please reach out to our support team so we can assist you further.
Trish
So I purchased a 10k 2ct tennis bracelet. When I received it realized it was too small - and wanted to exchange it for a 5 ct bracelet. I called within 15 minutes of receiving the order to start an exchange and was told because it was 10k it was special order and could not exchange so beware when ordering!
Reply from LuvanshAug 6, 2026
Thank you for your feedback. We're sorry to hear about your experience. We understand your frustration and appreciate you sharing it. If there's anything further we can do to assist, please don't hesitate to reach out to us.
