Excellent
Based on 644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
644 approved reviews, newest moderated first
Kathleen S.
Very responsive to questions. If I couldn't reach the person I worked with, others stepped in and helped out.
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words and are glad to hear that you found our team responsive and helpful. We strive to provide excellent customer service and are pleased that you had a positive experience.
Anson B.
Rick made the purchase experience enjoyable, efficient, and accurate from the beginning to the end. I was very impressed with the quality of the Kyota product, and even more so with the quality of service I received. Very happy with my purchase.
Reply from Massage Chair StoreFeb 6, 2025
We are thrilled to hear about your positive experience! It's wonderful to know that you were impressed with the product and the service you received. We strive to provide our customers with the best possible experience, and we are delighted that Rick was able to make your purchase enjoyable and efficient.
Steve J.
One of the easiest and fastest shopping experiences I’ve had
Reply from Massage Chair StoreFeb 6, 2025
We're thrilled to hear you had such a positive shopping experience! It's our goal to make every interaction as smooth and efficient as possible.
Matthew B.
I never write reviews but this company deserves one. Great customer service. My salesman spent roughly 25 minutes on the phone with me describing different options. He helped me decide and we purchased the one he suggested. Awesome for my family! The company was supposed to send 6 massage guns but forgot to add them to my order. The representative was very nice about it and we had our massage guns within a week. All went as planned from the sales process to the setup. I’ve recommended this company to several of our friends. Great customer service!
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad our representative was able to assist you in finding the perfect product for your family. We value your recommendation and will continue to work hard to ensure all our customers receive the same level of care.
Tate F.
Excellent help in getting the right chair and easing the delivery process
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words and are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional customer service and are glad we could help you find the perfect chair and make the delivery process smooth.
Joseph T S.
Rick is an exceptional sales consultant. I currently own an Infiniti Riage X3 and wanted to upgrade. His complete knowledge of the product line and genuine interest in finding an appropriate fit led me to a purchase the same day. I highly recommend this company and its product line.
Reply from Massage Chair StoreFeb 6, 2025
We're thrilled to hear about your positive experience! It's wonderful to know that you found the perfect upgrade with the help of our sales consultant. We strive to provide exceptional customer service and are delighted that you were so impressed with his knowledge and dedication.
Ruth W.
So far so good! I was able to talk to someone from sales who was knowledgeable about the product. White glove delivery Experience was also great. We are using the massage chair regularly so far and it has been awesome.
Reply from Massage Chair StoreFeb 6, 2025
We are so happy to hear about your positive experience! We appreciate you taking the time to share your feedback. We are thrilled that you are enjoying your new massage chair.
Daniel S.
Chair arrived as described, such an easy experience from order to white glove delivery. Only issue was shipment arrived a week and a half after I expected it to.
Reply from Massage Chair StoreFeb 6, 2025
We appreciate your kind words about your recent purchase and the white glove delivery experience. We understand that the delay in shipment was frustrating, and we apologize for any inconvenience it caused. We strive to ensure timely deliveries and will continue to work on improving our logistics processes.
