Excellent
Based on 644 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
644 approved reviews, newest moderated first
Clifford C.
Excellent severice excellent massage chair. We will deliver. Highly recommend this company
Reply from Massage Chair StoreFeb 22, 2024
Clifford, we thank you for your review. We are certainly glad to hear that you are satisfied with your chair.
Md
The Kyota Chair has really been awesome, my wife and I use it almost daily. We did have some trouble with the delivery company, but eventually they worked it out and once they got it delivered and assembled, it has been very relaxing.
Reply from Massage Chair StoreFeb 22, 2024
Relaxing is what we love to hear! Sorry for the shipping issue. We are super glad to hear that all worked out and you're enjoying that chair.
Nelson A.
Our sale rep Bernie helped us to understand the various chair features. He gave us ample time to demo and review the chairs we were interested in. It was an informative and enjoyable experience with no pressure to purchase.
Reply from Massage Chair StoreFeb 22, 2024
Nelson, I am glad I got to work with you. I appreciate your kind words and we will always be here for you.
Russell W.
Ryan was AMAZING to work with. I had ordered a different chair from a different store, but it didn't fit what I was looking for. I called the Massage Chair store and talked with Ryan who was professional, knowledgeable and patient answering all my questions. After a lengthy conversation I decided to go to the trouble and return the other chair and purchase a Kyota from the Massage Chair store. It has been a little while since I have purchased the chair because I wanted to see if this was a fad or something I truly enjoy. Best decision I ever made. The Kyota massage chair has exceeded all my expectations and well worth every penny. I use the chair almost every day. I absolutely recommend the Massage Chair Store and if you’re lucky enough to be able to work with Ryan, who will go the extra mile for you.
Reply from Massage Chair StoreFeb 22, 2024
Russell, you're in the same boat with a lot of other people. Ryan is one of the best. We thank you.
Ghostdog
Rick & Ryan were able to answer any questions I asked without any high pressure sales pitch at all! Their role was to educate on how massage chairs work & the differences in 2D, 3D & 4D chairs. Delivery was prompt & they were available to answer any additional questions I had. Wonderful experience! Love My Kyota massage chair.
Reply from Massage Chair StoreFeb 22, 2024
Great to hear! Thank you for your kind review.
Jan B.
I've been contemplating buying a massage chair for several months. Once I finally decided, I googled massage chairs and came to the Massage Chair Store. So happy I did. After speaking with Ryan, I decided to order one from him. Ryan was very knowledgeable and helpful with finding the right chair for me. I am short, 5" 2", so not every chair is right for me. Ryan went through every process, from ordering to delivery, and everything after. The company is there for you years after delivery. Always have someone to talk to for support. Really looking forward to receiving my chair. Thank you Ryan.
Reply from Massage Chair StoreFeb 22, 2024
Jan, thank you for the compliments. We are grateful for your kind words. Ryan is pretty amazing. We are always here for you.
John W.
We spent 2 days researching which chair was right for us. In Saturday we did our last chat with Ryan during closed business hours. It was nice to actually chat with a human even though they were closed. We placed our order and now patiently wait! Thank you to Ryan.
Reply from Massage Chair StoreFeb 22, 2024
Thank you John. Ryan is one of the best for sure. Should you need anything, please reach out.
Kevin K.
Bernie the salesperson was very helpful in the over the phone sale and description of the chair. It is working well and has exceeded our imagined value. The white glove delivery was not a good experience though. They scratched the chair badly while getting it into the house and they fumbled with the assembly actually mixing up components from another chair and then having to disassemble and reassemble with the correct parts.
Reply from Massage Chair StoreFeb 22, 2024
Thank you Kevin. It was certainly a pleasure working with you. Sorry to hear of the shipping snafu. If there's anything else you need, we are here for you.
