Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
WILLIAM L.
Dr very cordial and didn’t just automatically send me for COVID test listened to my symptoms and diagnosed appropriately in my opinion.
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, William! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Stephen L.
MD live was a great service. I did not have to wait long for my appointment with the teledoc. He was friendly, courteous, and reached conclusion in no time.
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Stephen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Karen I.
I like using the app - it is so easy to get meds for sinus & colds without going to office & waiting.
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Karen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
KIM R.
MDLive is very helpful and extremely convenient
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Kim! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Anne H.
Fast, professional consult with an MD Live doctor. Very appreciative of this service.
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Anne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Melinda H.
Wonderful care
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Melinda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
David H.
I'm sixty years old plus and have never written a review. mdlive.com disappointed. I called this 'business' during the covid crisis, hoping to keep a distance from others, as asked of us. I never got the 'doctor's name as he called on a barely useable line. I couldn't understand his 'English' if I could have heard him. I had prefaced the call with a request for a prescription refill that had run out months ago. He looked at the uploaded photo and said "it could be this..." I said that's what the RX treats. He changed his diagnosis..."It could be that..." I pressed him. He said he doesn't have experience to deal with it...go somewhere else. He told me I could wait until the pandemic is over to see someone who might know. I was polite; I'm always polite. A couple of questions...why did technology fail so badly that a landline (I'm one of the few that still has a landline) couldn't pick-up a signal? I prefaced the conversation with requests. If the 'doctor' didn't have experience with it, why did he call? Am I still 'on the hook' for the fee paid for not a lot of results? The insurance company said they would pay for the call, but we all know ultimately the consumer pays. Are companies like this required to represent their end results to the consumer, much like hospitals, where outcomes are 'graded' and 'rated' available to be assessed by the general public in order to make an informed decision? I know this 'doctor' probably made two hundred calls today. I understand the situation we are all in. I'm not reviewing the 'doctor' today, I'm reviewing mdlive.com.
Reply from MDLIVEDec 30, 2020
Hi David, we're sorry to hear that you did not have a positive experience with your MDLIVE physician. If you would like to leave additional feedback so that we may better assist you for future consultations, please give us a call at (800) 400-6354.
Toni L.
I had a very nice experience when from Mdlive...the doctor was prompt and very good...the medication he sent was exactly what I needed to get well...I would recommend Mdlive and I will use them again.
Reply from MDLIVEDec 30, 2020
Thanks for the positive feedback, Toni! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
