Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Olivia M.
I love it because it was very fast I got my meds I needed ..the doctor were very trustful respectful and very fast I’d do it again .. the video was great
Reply from MDLIVEJun 4, 2020
Hi Olivia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Jane C.
I got messages encouraging me to use this service and thought it was covered by my cigna health plan. I used it and only later found out I had a bill for $45 which is less than my co-pay with a REAL doctor. The service I got was terrible. I had compacted ear wax causing me serious discomfort and the doctor dismissed it as being a non-issue, gave me no helpful advice, only a warning not to try to clean my ears myself. I later had my allergist look at it and she immediately saw the severity of the issue and was able to help me find a kit to flush the earwax. I refuse to pay this company for this level of service that actually made my problem worse and not better. DO NOT USE THIS SERVICE! Not only are they deceptive about their billing practices, they are completely worthless in their reviews and they are fighting me over the money for this!
Reply from MDLIVEJun 4, 2020
Hi Jane, we're sorry to hear that you did not receive quality care from your MDLIVE experience. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
miller C.
Great job, thank you
Reply from MDLIVEJun 4, 2020
Hi Miller, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
PAULA
I’ve only used it once, but was very impressed. It asked good questions to get the right information to the doctor, then I only had to wait two minutes before I got a call from a doctor. She was very nice and informative. It didn’t take more than 5-10 minutes. I will definitely use it again.
Reply from MDLIVEJun 4, 2020
Hi Paula, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
DAVID G.
I found the doctor to be one of the very few I have encountered who actually listened to what I had to say. I wish he were local, I would drive to see him.
Reply from MDLIVEJun 4, 2020
Hi David, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Malissa H.
Signing up was easy. I register on my cell phone and got a call from a physician within 15 minutes. It was very helpful and solved my health issue.
Reply from MDLIVEJun 4, 2020
Hi Malissa, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Martha K.
I had a great experience using Live MD and will definitely use it again.
Reply from MDLIVEJun 4, 2020
Hi Martha, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Sandra G.
Excellent service!
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback, Sandra! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
