Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Laura L.
In one of the most stressful times. MDLIVE helped me out. I’ve has their service for a couple of years and this was my first time using it. From here forward. Unless it’s an emergency, I’ll be using them.
Reply from MDLIVEMar 26, 2020
Hi Laura, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Brian K.
The fact that it took 10 hours for them to call me back and that it was 2:30am, not happy. I was then diagnosed with an upper raspatory infection and only given a pill for the cough, again not happy.
Reply from MDLIVEMar 26, 2020
Hi Brian, we're sorry to hear that you've encountered issues with long wait times. Due to the current COVID-19 pandemic, we are experiencing much longer wait times than usual due to the increase in appointments and calls. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Sheila G.
It only took about 4 hours but better than going to ER & sit among coronavirus patents or other people.
Reply from MDLIVEMar 26, 2020
Hi Sheila, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Matthew C.
Doc was great and very interested and patient.
Reply from MDLIVEMar 26, 2020
Hi Matthew, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
LeiAnn T.
Wonderful service
Reply from MDLIVEMar 26, 2020
Hi LeiAnn, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CHERYL B.
It was an awesome experience. It also helped the provider who took my case was already familiar with me as he was one of the MDS in my PCP practice. I would love to be able to continue to get the same provider each time.
Reply from MDLIVEMar 26, 2020
Hi Cheryl, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
H. W.
Mdlive is excellent! Highly recommend!
Reply from MDLIVEMar 26, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Amanda M B.
Thank you! I really appreciated the kindness of the doctor and the availability of the service.
Reply from MDLIVEMar 26, 2020
Hi Amanda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
