Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Apryle D.
We had the best experience using mdlive. Our dr was great and gave the best possible care I feel. It was fast and we didn’t have to leave our home.
Reply from MDLIVEFeb 15, 2020
Hi Apryle, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Anonymous
It was all good except the doc forgot to prescribe one of the medications I needed and he said he would send. I had to call MDLive which is a maze of press # to get to someone who could get to someone who could get to the doctor. Phew. Got it done tho but not without extra time and effort on my part when I didn’t feel well.
Reply from MDLIVEFeb 15, 2020
Hi there, thanks for the feedback! We're sorry you had a hard time trying to contact your doctor. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Jacques W.
Great experience.
Reply from MDLIVEFeb 15, 2020
Hi Jacques, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Peyton G.
Fast, efficient and professional
Reply from MDLIVEFeb 15, 2020
Hi Peyton, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CC
It was better than waiting hours at a convenient care facility, but they couldn’t prescribe the medication that would really help the problem.
Reply from MDLIVEFeb 15, 2020
Hi there, we're sorry that you could not receive the proper medication to help you get back to feeling better. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
JOHN W.
It was quick and communication with texts was awesome.
Reply from MDLIVEFeb 15, 2020
Hi John, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MDA
Fast, friendly and knowledgeable. Excellent option to ER for mild to moderate problems. Saves time,especially when you are unable to travel to a traditional DR office.
Reply from MDLIVEFeb 15, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
ROSEMARY B.
My illness was addressed promptly on a weekend and I was feeling much better due to the MD calling in a prescription.
Reply from MDLIVEFeb 15, 2020
Hi Rosemary, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
