Excellent
Based on 142 reviews
Memberspace4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Add a membership paywall to any part of your website. Protect a content library, online course, community, newsletter, videos, paid podcast and more.
Memberspace (memberspace.com) has 142 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
142 approved reviews, newest moderated first
Dominic B.
I had a bit of confusion with my account setup (completely my fault!), but the MemberSpace team was incredibly helpful and quick to resolve everything. Chelsea handled it brilliantly, issuing a refund promptly and ensuring everything worked smoothly with my new account. Fantastic support and an excellent platform for managing memberships. Highly recommend!
Ritchard S.
It took them hours every time I asked for help during their allotted time period. most times I had to wait until the next day to get a very vague answer that wasn't helpful at all. I thought Adobe.com and site123.com had the worst service of any online support team, but Adobe shines next to these guys, but site123.com has similar wait times. It's been 2 days, and I am still waiting for an answer! Site123.com has similar wait times!
Reply from MemberspaceDec 9, 2024
Hi Ritchard, thank you for sharing your feedback. We're sorry to hear about your experience. After reviewing all your communications with us, we couldn’t find a specific instance where there was an excessive wait time during our business hours. Please note that we aim to respond to all inquiries within an hour during our office hours, which are Monday–Friday, 10am–6pm ET. If you reached out towards the end or outside of these hours, there may have been a delay in our response. We value your input and encourage you to reach out to [email protected] if there is anything we can do to assist.
Natascha G.
amazing platform, amazing customer support, would totally recommend!
Michael L.
Felt like I was chatting with a friend, thank you for fast and warm support.
AmyWhoa
I've been using Memberspace for years now to manage my members and every time I have a question they are quick to respond with an answer that is easy to execute! I love the platform and the ease with which I can manage and interact with my clients. I save so much time and energy by having the automation of Memberspace!
Brittany M.
Customer service was excellent. Such a quick response and easy resolution to my issue. Thank you!
Luke W.
We are a math curriculum company that makes free lesson plans for teachers. Your platform allowed us to build a thriving community of teachers who use our lessons. Thank you for helping us take our startup company to become a sustainable business!
David R.
The service is great and, as a developer of 24yrs, I don't think it's worth developing these tools for the solopreneur. This does the job perfectly. More importantly, the support is bang on. Efficient and accurate and personal. It's a 👍 from me!
