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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Alice A.
May 9, 2024
The ease of see up
The ease of the set up and the nice gentleman that help with that
Reply from MobileHelpMay 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
customer
May 9, 2024
It's a wonderful experience to have…
It's a wonderful experience to have safety wit the thought of only pushing a button! I have nothing but positive thoughts on this product! Barbara G.
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Scottie A.
May 9, 2024
Simple and easy to understand
Quick and simple to understand also affordable
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Richard B.
May 9, 2024
You are all super
You are all super
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Bridget T.
May 9, 2024
The representative that I spoke with was amazing very nice and helpful.
The representative that I spoke with Aaron, was a great help. He also explained everything in detail and made this very easy for us to order. Thank You!
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Diane K.
May 9, 2024
Johnathan was so helpful and…
Johnathan was so helpful and compassionate to my fears and concerns about being able to stay in my home.
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
customer
May 9, 2024
I had a very nice employee of yours…
I had a very nice employee of yours being very helpful and patient,, while I worked out some personal issues before buying your device. I would recommend everyone to her. Stacey, very nice lady. Thank you Stacey 😘😀
Reply from MobileHelpMay 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
customer
May 9, 2024
So far
So far, my experience has been "blah." I have no idea whether the device will work because I haven't received it, even though my check to MobilHelp cleared the bank immediately. The reviews I read highly recommended MobilHelp but I cannot.
Reply from MobileHelpMay 13, 2024
Thank you for contacting MobileHelp and bringing this concern to our attention. We apologize for any inconvenience this has caused. We require a minimum 10-day hold for any accounts paid using checking or check. You equipment is schedule to be shipped this week and arrive this week. Please let us know if you have any additional questions. You can reach us by dialing 877-827-6207 Option 3 for Customer Service. Representatives are available Monday - Friday from 8AM to 8PM and Saturday from 9AM to 6PM EST.
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