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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Alice Razzetti C.
Feb 22, 2024
Very nice and polite
Very nice and polite. Explained everything to me
Reply from MobileHelpFeb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Louisa
Feb 22, 2024
Good experience
Was easy to sign up and had a good experience regarding this issue. Very important issue for a lot of reasons. Thank you!
Reply from MobileHelpFeb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
customer
Feb 21, 2024
Good Customer Service
Matthew was extremely helpful and patient. He answered every question and educated me on the whole system.
Reply from MobileHelpFeb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report
Carol N. C.
Feb 21, 2024
Conveniency and urgency
As a first time customer, I really appreciated the patience of the operator. I really appreciated that all questions were answered
Reply from MobileHelpFeb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
carol R.
Feb 21, 2024
The pendent is too big to wear comfy
The pendent is too big to wear comfy
Reply from MobileHelpFeb 24, 2024
We received your review and we are sorry to hear that you are not satisfied with the equipment you received. If you have not yet had a chance to speak with our Technical Support team about this concern, we do offer a variety of different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. You can reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Report
customer Terry M.
Feb 21, 2024
Matthew was very helpful with all I…
Matthew was very helpful with all I needed to know
Reply from MobileHelpFeb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
customer
Feb 21, 2024
Great customer service
Customer Service rep was very informative and nice.
Reply from MobileHelpFeb 23, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
customerGeorgia
Feb 21, 2024
Scott was polite
Scott was polite, knowledgeable, professional
Reply from MobileHelpFeb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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