Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Linda T.
Very pleased with person I talked with. Very impressed with the fact that all customer service employees speak English. I look forward to having a very long, safe life with this coverage. Thank you
Reply from MobileHelpFeb 23, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Lois
Stewart covered every aspect of how the system works. He was personable and knowledgeable.
Reply from MobileHelpFeb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Joy P.
The Rep was nice and seemed concerned
Reply from MobileHelpFeb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Veronica Z.
my device goes off with no reason. Then couple minutes later it will ask cancel or test.
Reply from MobileHelpFeb 21, 2024
We received your review and we apologize for the issues you are experiencing due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Suestitches
Haven't had to use it but the test try worked.
Reply from MobileHelpFeb 21, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customerRon
Sales person was great no pressure. Seems to a great product.
Reply from MobileHelpFeb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Information given out clear and polite
Reply from MobileHelpFeb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Rosemarie L.
Matthew gave a great explanation of Mobile Help and I placed my order
Reply from MobileHelpFeb 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
