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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Daniel Koch C.
Feb 5, 2024
Great experience in setting up device.
The Mobile Help representative made everything clear and easy.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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judith
Feb 5, 2024
super easy
it was easy and the questions we had were answered.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
JUDY T.
Feb 5, 2024
Good Honest people to work with
Good Honest people to work with
Reply from MobileHelpFeb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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M M.
Feb 5, 2024
Not recommended
client should be able to see the contract prior to signing up. The contract states that it frees this service from responsibility because they hand emergency to third party with additional costs that are not specified. The experience with the Phone customer service was terrible
Reply from MobileHelpFeb 7, 2024
We received your review and we apologize, as this is not an experience we want any of our customer to have. With our coverage the responding authority in case of an emergency will be the local authorities(911) for your area. Any additional fees that may be incurred with your local authorities and paramedics are not charged by MobileHelp. Please let us know if there Is anything we can go to help keep you covered in the future. We would be more than happy to welcome you back into our MobileHelp family. You can reach us directly at 800-800-1710. Thank you for being the most valued part of our MobileHelp family.
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customer
Feb 5, 2024
Stuart was extremely helpful in introducing me to the full functionality of the device
Your Sales Rep, Stuart, was very helpful and answered all my questions. He also explained various scenarios where the device would be extremely helpful, especially with the GPS coverage.,,
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
youssef G.
Feb 5, 2024
good
It was good experience
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
customer
Feb 5, 2024
Great customer service and provide…
Great customer service and provide individualized support to meet our needs!
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Jean N.
Feb 5, 2024
Stewart did an outstanding job helping…
Stewart did an outstanding job helping us and answering all our questions.
Reply from MobileHelpFeb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report

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