Jane B.
Clear guidance
I was guided through the process clearly and efficiently.
Reply from MobileHelpDec 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Jane B.
I was guided through the process clearly and efficiently.
Reply from MobileHelpDec 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Candace
Customer service (Tom) was very helpful when I needed technical assistance.
Reply from MobileHelpDec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Claire M.
Very helpful and informative. Started this experience about a week ago with Edward and then with Nathan today.
Reply from MobileHelpDec 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Denise
Friendly and helpful service and provided an affordable option for my mom.
Reply from MobileHelpDec 18, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sarina W.
Very helpful in any thing.
Reply from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Vera M.
I didn't fully understand the fall alert. Thought it was all in one unit. Would never have ordered it. Seems complicated to set up, maybe just me. It talks about a base unit but I never received it, probably because I 'm on the go. Agents have been very nice.
Reply from MobileHelpDec 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Our Technical Support team is always happy to review the equipment with you and answer any questions or concerns you may have. You can reach us at 877-827-6207.
WALTER
Fast friendly service! Clear and easy instructions. 10 minutes total phone call. BUT we did ask the sales person specifically whether the device worked on Satellite or cell tower. He said oh yes satellite will work! It does not work on satellite. Cell tower - AT&T. Had to return device!
Reply from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
LELIA
NOEL WAS SO PATIENT AND ENDEARING TO ME PERSONALLY. HE REPRESENTED HIMSELF AND THE COMPANY WONDERFULLY WELL
Reply from MobileHelpDec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!