customer
Every staff person is super friendly…
Every staff person is super friendly and helpful.
Reply from MobileHelpDec 10, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Every staff person is super friendly and helpful.
Reply from MobileHelpDec 10, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Diana
Ferris was a tremendous help to our family. He was patient, knowledgeable and thoughtful. And he laughed at my jokes. I spoke with him twice today re our orders, and I was so happy that I got ahold of him the second call. I just canceled 3 units with another service - that service (which is highly ranked - shockingly) was unpleasant to deal with when I tried to cancel it. The bad experience with them made me procrastinate on renewing this much-needed service for my in-laws and myself. Ferris made this frustrating process so pleasant and easy. I'm so happy that he was the person who answered my call. Thank you, Ferris. Much aloha - Diana Omonaka-Puaatuua
Reply from MobileHelpDec 8, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Teresa K.
Tony Martin helped me get Mom set up with The Micro. He was very kind and understanding and was able to answer all of our questions. Thank you Tony!
Reply from MobileHelpDec 8, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patricia R.
Matthew was very helpful.
Reply from MobileHelpDec 8, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Deb
Honest comments from Donna.
Reply from MobileHelpDec 8, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Maureen M.
I was walked through everything so far so good. The date of experience was December 4, 2023
Reply from MobileHelpDec 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Stuart was very knowledgeable, helpful and understanding of my situation with my elderly mother. He made the process very easy and I feel safer knowing my mother will have a way to call for help!
Reply from MobileHelpDec 8, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Martha R.
Matthew was a great listener and gave me a lot of information that helped us to choose the best company and plan. His easy going No pressure approach greatly influenced the choice. When I called back to sign up for the service, a different representative answered and gladly transferred me to Matthew when I said I had been talking to him. It is very evident the representatives respect each other and their clientele.
Reply from MobileHelpDec 8, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.