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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Barbara S.
Sep 14, 2023
Explained clearly
Noel took time to explain the procedures to my satisfaction.
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Wallace M.
Sep 14, 2023
No problems
No problems. Works as intended. Fully reliable.
Reply from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Barbara H.
Sep 14, 2023
It works very well.
It works very well.
Reply from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Sanford L.
Sep 14, 2023
I did not make a recent purchase
I did not make a recent purchase
Reply from MobileHelpSep 17, 2023
Thank you for your positive review of our service and being a value part of our MobileHelp family!
Report
Kathleen H.
Sep 14, 2023
Overall the company does a fine job…
Overall the company does a fine job when it comes alerting about potential falls. Since we've made an adjustment to the system (on your end), we have avoided unnecessary alerts.
Reply from MobileHelpSep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Patty G.
Sep 14, 2023
I have not had a recent experience
I have not had a recent experience. I have had Mobile Help for years ans LOVE it
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Mary R.
Sep 14, 2023
This has happened multiple times
It Doesn't alert the company when you fall...
Reply from MobileHelpSep 16, 2023
We received your review and we apologize for the issues you are experiencing. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Report
Sandy S.
Sep 14, 2023
Great service
Great service
Reply from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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