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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Sep 1, 2023
Great.mark help me a lot
Great.mark help me a lot
Reply from MobileHelpSep 2, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
Sam E.
Sep 1, 2023
The rep was very knowledgeable.
The rep was very knowledgeable.
Reply from MobileHelpSep 2, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
James and Rochelle C.
Sep 1, 2023
I needed a case for the phone device…
I needed a case for the phone device and the rep sent one immediately. Great customer service!
Reply from MobileHelpSep 2, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Ivan P.
Sep 1, 2023
On a scale of 1 to 10, I give MobileHelp a 13 for the process.
Rating of 9.8 compared with others. 1st phone call with Pauline was great in my due diligence process and then Matthew answered every question I had. Looking forward to the delivery and test use.
Reply from MobileHelpSep 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Howard S S.
Sep 1, 2023
The devices are great.
The devices are great.
Reply from MobileHelpSep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
DD
Sep 1, 2023
Great security to have for Dad
Setting up mobile help was easy and rep was friendly and knowledgeable. It is great to have this security should he fall and need assistance. Like that it is waterproof, easy to charge, and test. Unfortunately my father is hard of hearing and can't understand the voice's instructions if he accidentally presses button. (We are in process of getting him hearing aid) I believe it is due to an accent or that it is a computer generated voice. Luckily when this happened my sister was with him and canceled it.
Reply from MobileHelpSep 3, 2023
Thank you for your review of our service! Your positive words mean a lot to us! And we are happy to know that your father has been staying safe and this was only a false alarm. Please do not hesitate to contact us should you need any assistance with your account or the equipment.
Report
customer
Sep 1, 2023
Claire was awesome
Claire was awesome! Very patient!!
Reply from MobileHelpSep 3, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Wanda J.
Sep 1, 2023
Response Time
When botton was pushed, response time was quick and sent alerts to family.
Reply from MobileHelpSep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report

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