Great
Based on 375 reviews
momence.com4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
MK HEALTH H.
fast at fixing the problem, helpful & friendly
Reply from momence.comApr 16, 2025
Hey there! Thanks for sharing your feedback! We're always aiming for our support teams to be as helpful as we can when you need us. Best, Momence Communications
Mikah
Highly recommend, it’s a great software. I was previously using Mindbody, and I’ve experimented with other softwares in the space. I find it more user friendly and much more efficient. I love the marketing tools, and the ability to consolidate multiple communication and marketing tools into one was a game changer.
Reply from momence.comApr 16, 2025
Hey Mikah! Well said! User friendly, efficient, and the ability to consolidate are apt descriptors of what we're going for. We're glad to see its manifesting in a happy customer and we highly appreciate the recommendation! Best, Momence Communications
Emma-Kate M.
Life saving. Having someone to talk through on stressful days at work when you need your booking system to have your back Momence team is the best. Hands down.
Reply from momence.comApr 16, 2025
Hey Emma-Kate! It warms our hearts to hear this. On one hand we're very sorry to hear you've been having some stressful days but we're also so glad to learn our support staff has had your back when you've needed it. Thanks so much for sharing this, Momence Communications
Wendy
Jen was amazing. Helped me get through setting up marketing sequences and walked me through the process. It was a great experience. Thank you Jen!
Reply from momence.comApr 15, 2025
Hey Wendy! We're glad to Jen hit her marks in helping you spin up some marketing sequences. Its a powerful feature that can see so many different areas of customer activity -- There are definitely a lot of considerations. Thanks for sharing!
Christopher M.
10/10 customer service and the software is very easy to use!
Reply from momence.comApr 14, 2025
Thanks for sharing your experience! We're so glad to hear you're finding the software to be intuitive and that our CS team is hitting their marks.
Mrs R.
I haven't actually made the decision to sign up yet as I'm weighing up the costs but cannot fault the customer experience. The tool itself is great, clean, self-explanatory, with lots of self help guides and videos. I had a few questions though and it was quick and easy to get to chat support, after a few initial bot suggestions. I was helped by Mark and he took the time to understand my business needs and make recommendations without being at all pushy. Really great and potentially worth the investment for my business just based on that.
Reply from momence.comApr 14, 2025
Hey there! Thanks for sharing your experience! We're elated to hear you're considering our service and that its been easy to get answers to the questions you've had so far. We definitely aim to make the software easy to use for both hosts and customers. Don't hesitate to reach out if you have any other questions!
Shari B.
Suzie understood my request on first message. She then gave me link to my exact membership & screenshot easy to follow. it worked the first time. Such a relief to have a software process so quick and easy to implement
Reply from momence.comApr 11, 2025
Hey Shari! We're glad to hear Suzie could expedite your request by quickly comprehending what you needed and by pointing you directly to where you needed to make a change. Thanks for sharing! Best, Momence Communications
Bruce H L.
Works great once you follow ap options
Reply from momence.comApr 9, 2025
Hey Bruce! We've designed our mobile app to be as easy to use as possible for our host's customers. We also give our host's staff the ability to use a mobile version of our site that feels a lot like an app. Our site is designed with mobile first in mind for this reason -- so that a host dashboard can be used on a phone as easily as it can be used on a laptop. Whichever one you're referring to above we're glad you find it works great! Best, Momence Communications
