Melody G.
Provided concise and helpful…
Provided concise and helpful information.
Reply from momence.comApr 9, 2025
Hey Melody! We're glad to hear you're getting the help you need from our support teams when you need it! Best, Momence Communications

Great
Based on 375 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
Melody G.
Provided concise and helpful information.
Reply from momence.comApr 9, 2025
Hey Melody! We're glad to hear you're getting the help you need from our support teams when you need it! Best, Momence Communications
Weymouth M.
Fast responses and helpful knowledge
Reply from momence.comApr 9, 2025
Hey there! We're glad to hear you're finding our support teams are providing helpful responses in a timely manner. Thats definitely what we aim for. Thanks for sharing! Best, Momence Communications
Juncun T.
chat support ready anytime of the day and most important a live chat agent that is there to understand the problem and issues we face, then giving us a solution. Very very helpful
Reply from momence.comApr 7, 2025
Thanks for sharing! We're stoked to hear that you feel you can lean on our team when you need us!
Robin S.
Momence software is so easy to use, and great price! Customer service is very important to me, and Momence always answered my questions quickly!
Reply from momence.comApr 7, 2025
Thanks for the friendly note! We're committed to keeping our response & resolution times low!
Admin M.
I honestly love this support option. Waiting in cue for an email or phone call takes up time- this streamlines my day as I can continue to work while support helps me out.
Reply from momence.comApr 1, 2025
Hey there! We assume you're referring to our new phone process where you schedule a call instead of waiting for a call back. If that's the case, we're glad to hear you're finding this helpful! We know your time is valuable and made this recent change to help you capture more of it.
Brooke
I’ve been on a weight loss journey so I’ve been hopping around fitness studios trying to find a good home base- and something I’ve noticed is the studios with Momence make it so much easier to sign up and navigate websites. There are a few studios I’ve had a really hard time figuring out their booking system and I’ve specifically notice Momence is just easier to use than most others.
Reply from momence.comMar 27, 2025
Hey Brooke! We've definitely gone for a less-clicks-is-more approach. We want it to be as easy as possible to sign up for the classes you love. We're excited to hear you're seeing a difference between studios that use our stuff and those that don't! Best, Momence Communications
Paula P.
I got a quick response that solved my problem and answered my question
Reply from momence.comMar 27, 2025
Hey Paula! We're delighted to hear you found the response to be fast and sufficient in answering your question. We're always here when you need us. Thank for sharing! Best, Momence Communications
Hill R.
The support staff are easy to reach and immediately available. Always knowledgeable and our questions/ problems are solved straight away. They always go above and beyond, it makes business so much smoother!
Reply from momence.comMar 27, 2025
Hey there! We're always striving to keep response times low and interactions high quality to get you quick and easy resolutions. Our support team appreciates you sharing this feedback! Best, Momence Communications