MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

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Based on 11,886 reviews

MrFluffyFriend™2.9

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Folks Told: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Ian
Oct 29, 2023
Easy to buy, great quality, fast delivery
Easy to buy. Quick delivery. Great quality product. Dog absolutely loves it. Do you make one for adults?
Reply from MrFluffyFriend™Oct 30, 2023
Thank you for your fantastic review, Ian! We're delighted to hear about your positive experience with our product. While we specialize in pet products, it's wonderful to know that your dog loves it. If you ever need anything else for your furry friend, don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
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Julia C.
Oct 29, 2023
Very good service and the bed is super…
Very good service and the bed is super comfortable . Our rescue dog a lurcher loves it.Good value and looks expensive.
Reply from MrFluffyFriend™Oct 30, 2023
Thank you for your kind words and for choosing MrFluffyFriend™, Julia! We're thrilled to hear that you and your rescue dog are enjoying the super comfortable bed. We aim to provide excellent service and high-quality products at a great value. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure both you and your furry friend have a wonderful experience. Best regards, Sarah Team MrFluffyFriend™
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Bruce B.
Oct 29, 2023
I thought it would be firmer like a…
I thought it would be firmer like a bed. Very flimsy but soft. A little overpriced for what you get.
Reply from MrFluffyFriend™Oct 30, 2023
Thank you for sharing your feedback with us, Bruce. We appreciate your input, and we'll take it into consideration as we continue to improve our products. If you have any more comments or questions in the future, please don't hesitate to reach out to us at [email protected]. We're here to ensure you and your pet have a great experience with MrFluffyFriend™. Best regards, Sarah Team MrFluffyFriend™
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Josephine B.
Oct 29, 2023
Snug as a bug in a rug!
Snug as a bug in a rug! Purchased two fluffy beds for my older cavoodle dog as I felt that she was getting anxious. One for the lounge and one for our bedroom. (Precious isn't she?) She immediately took to them and takes great deligiht in nestintg in them . Thank you
Reply from MrFluffyFriend™Oct 30, 2023
Dear Josephine, we're thrilled to hear that your cavoodle is as snug as a bug in a rug with our fluffy beds! It's heartwarming to know that she is finding comfort and delight in her new cozy spots. Thank you for choosing MrFluffyFriend™. If you ever have more questions or need further assistance, please don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
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pjdradverizon.net
Oct 29, 2023
Stay away from this company
Stay away from this company! They require you to pay for returns and must send the product to China. The cost to ship to China is over $300. Mr. Fluffy is no friend of mine!
Reply from MrFluffyFriend™Oct 29, 2023
Dear customer, we're sorry to hear about your experience. We appreciate your feedback, and we're continuously working to improve our services. We understand the frustration regarding return costs, and we're actively exploring ways to make the process more convenient for our customers. Unfortunately, you didn't provide your order number for us to take a look at your previous communication. If you have any further questions or concerns, please don't hesitate to reach out at [email protected]. Best regards, Sarah Team MrFluffyFriend™
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Stacey
Oct 29, 2023
I am having the same issues as ‘where…
I am having the same issues as ‘where is it’. Apparently this is a common problem. I ordered it on October 2nd as well and keeps saying it has departed a shipping facility in NY since 10/13. I have contacted customer service twice. The first time they said to give it a few more days. That was a few weeks ago. Contacted them again said they would do an investigation only to come back and tell me to give it a few more days and then they will do a more detailed investigation. This is Unacceptable! Stacey
Reply from MrFluffyFriend™Oct 29, 2023
Dear Stacey, we apologize for the inconvenience you've experienced with your order's delivery. We understand your frustration, and this is not the level of service we aim to provide. Unfortunately, you didn't provide your order number for us to be able to investigate and work on resolving the issue promptly. Please don't hesitate to send us an email again at [email protected]. Your patience is greatly appreciated, and we're committed to ensuring your order reaches you without further delay. Best regards, Sarah Team MrFluffyFriend™
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DMB
Oct 28, 2023
Havent received my complete order. Very little communication
Havent received my complete irder.
Reply from MrFluffyFriend™Oct 29, 2023
Dear DMB, we're sorry to hear about the issue with your order and the communication experience. Our team will work to address this promptly. However, you didn't provide your order number for us to check anything. Please reach out to our support team at [email protected] with your order details so we can assist you in resolving this matter. Best regards, Sarah Team MrFluffyFriend™
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Annita L.
Oct 28, 2023
I ordered this dog bed on Oct 6, 2023
I ordered this dog bed on Oct. 6 and received it on Oct. 26. Why so long? Nothing else I order takes more than a couple days, a week at most, to be delivered. I will NEVER order anything else from you.
Reply from MrFluffyFriend™Oct 29, 2023
Dear Annita, we're sorry to hear about the delay in your order. We understand your concern, and we apologize for any inconvenience you've experienced. This is not a common situation and we're continuously working to improve our delivery times and hope to better meet your expectations in the future. Please expect an email from our customer support team. We're here to ensure a more satisfactory experience next time. Best regards, Sarah Team MrFluffyFriend™
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