Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Judy
My dog loves his bed. He was hesitate at first (because it was new) but he’s so comfy laying in it.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Judy. Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Don H.
The comfort bed immediately became Luna's favorite place to lie down. She ignores her other 3 beds and loves lounging in the comfort bed.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Don. We are thrilled to know your dog loves the bed. This review made our day!
Joshua P.
I didnt get my order
Reply from MrFluffyFriend™Jan 18, 2023
Hi Joshua! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Mirtelina D.
Have never received the items I ordered and paid for. Two dog beds.
Reply from MrFluffyFriend™Jan 18, 2023
Hi Mirtelina! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Tina D.
It was an easy task to order and receive my merchandise. Thanks 😊
Reply from MrFluffyFriend™Jan 24, 2023
Hi Tina. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Lil
It would be nice to unzip it to wash it
Reply from MrFluffyFriend™Jan 20, 2023
Hello Lil. We try to constantly improve them with helpful feedback like yours.
Angela K.
Bed was horrible. No support at all. Customer service horrible. And if you want to return it. It goes to China. Wirh tracking number shipping to China. Cost as much as the bed itself. So now I’m stuck with it cuz it’s not worth it to return it.
Reply from MrFluffyFriend™Jan 18, 2023
Hi Angela! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Arlene H.
Easy to order though the delivery took awhile (two weeks longer than other items I ordered). It’s a great product. Finally a pillow my dog will sleep on instead of my bedding.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Arlene. Thank you for sharing your kind words with us. We try to constantly improve them with helpful feedback like yours. We look forward to serving you again soon!
