Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Rudy M.
They gave me a substantial discount upfront, which was greatly appreciated. When I received the product, I knew this was a great company. The doggie beds were everything I expected them to be, and more. My dogs fell in love with them immediately.
Reply from MrFluffyFriend™Jan 24, 2023
Hi Rudy! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Bill
The items were not a stuffed as advertised
Reply from MrFluffyFriend™Jan 18, 2023
Hi Bill! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Claudette L.
My babies love this donut, it is perfect for them, not sure how it will be once I was it, so far so good, I am satisfied and do recommend it.
Reply from MrFluffyFriend™Jan 24, 2023
Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
Annonomous
This bed is not fluffy. Its soft but very thin and not stuffed and full like the pictures show. This bed should not have cost as much as it did. Go to any store and find the same bed for 30-40 dollars.
Reply from MrFluffyFriend™Jan 19, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Sarah B.
did not receive the bed and the company has not responded to my emails , trying to get a refund
Reply from MrFluffyFriend™Jan 18, 2023
Hi Sarah! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Katie H.
Great dog bed! The largest bed isn’t quite as fluffy as I expected it to be. But the medium sized one is nice and full.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Katie. Getting positive feedback from fur parents we serve is always a joy. We try to constantly improve them with helpful feedback like yours. Thanks a lot! - Team MrFluffyFriend™
Greg Y.
Bed is not what they said. Dog is afraid of it. Return policies are terrible. Very hard to communicate with them and returns are paid by customer and you have to send them back overseas….they offer a 15% credit only…not full refund
Reply from MrFluffyFriend™Jan 18, 2023
Hi Greg! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
Dorothy L.
I ordered a size med. The size of the bed looks like a small. To be honest I thought it would be of better quality.
Reply from MrFluffyFriend™Jan 20, 2023
Hello Dorothy. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
