Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Nancy M.
Too small even for a child’s toy.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Nancy! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Lisa's
Wrong color sent. Waited a long time for order.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Lisa! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Andrea B.
Our high anxiety dog loves your bed❣️
Reply from MrFluffyFriend™Jan 24, 2023
Hi Andrea! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for the positive feedback! 🐾️
Natalie M.
Didn't receive item
Reply from MrFluffyFriend™Jan 20, 2023
Hi Natalie! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
STF
Our pups love it. Was a long wait for it to arrive. Ordered a 2nd one since we have 3 pups.
Reply from MrFluffyFriend™Jan 24, 2023
Hello! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Tom B.
Utter trash! Upon opening we were overwhelmed with a stench beyond description. Customer service is a joke! I stopped payment with Visa. Do not even consider buying from this company.
Reply from MrFluffyFriend™Jan 20, 2023
Hi Tom! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jackie
It took forever to get the bed. Ordered on Dec 3 and got it on Jan 5. Says it would fit a dog 55 pounds. My dog only fit in half of the bed. Will give to a friend that has a small dog. I ordered XL.
Reply from MrFluffyFriend™Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Lana S.
Our one eyed pit Bull is a rescue with lots of anxiety. He had a hard time sleeping in his crate overnight. However, after we bought him fluffy pillow he sleeps well every night. Thank you 😊
Reply from MrFluffyFriend™Jan 24, 2023
Hi Lana! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
