Average
Based on 306 reviews
MyAutoGuard3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you.Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment.What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care.From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way.With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership.Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
MyAutoGuard (myautoguard.com) has 306 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
306 approved reviews, newest moderated first
JULIE A C.
The process was easy and quick. They worked with me to find an affordable monthly payment.
Reply from MyAutoGuardApr 27, 2026
Hello, Thank you for sharing your experience with us. Our team is happy to know that the onboarding process was simple and easy. We look forward to providing you with great and affordable service! Kindly, MyAutoGuard
Patricia J.
Great Service people, great prices.
Reply from MyAutoGuardApr 28, 2026
Hello, Thank you for the kind review. Our team's goal is to provide excellent service at the best rates possible! Kindly, MyAutoGuard
Ken
I think first, when calling, do NOT use a spoofed phone number. I tend not to answer them. Next, when Your company rep tells me that "Finance will contact me about a reimbursement", I expect them to. Of course, when I upgraded, that reimbursement I expected in February will no longer be paid, despite it occurring under the old plan. Finally, when a rep tells me that someone will contact me about double payments, and I submit proof of that payment, I expect a call back.
Reply from MyAutoGuardMay 4, 2026
Thank you for your detailed feedback—we appreciate you bringing these concerns to our attention. We understand the importance of consistent communication, especially when it comes to reimbursements and billing matters. Expectations set by our team should always be followed through, and we regret any breakdown in that process. Please reach out to us so we can assist you directly and provide clarity. Thank you again for your feedback as we continue working to improve the customer experience.
Parish
Was very transparent answering my questions
Reply from MyAutoGuardApr 24, 2026
Hello, Thank you for taking the time to share your experience. We are glad to know all your questions were answered thoroughly. Kindly, MyAutoGuard
Anthony A.
You didn’t schedule my fist payment correctly
Reply from MyAutoGuardApr 23, 2026
Hello, Thank you for bringing this to our attention. A representative from our billing department will reach out to assist in this matter. We apologize for any inconvenience. Kindly, MyAutoGuard
Sherri R.
What went wrong was from the beginning when I searched for extended warranty and they kinds of kept me on the call until they sold me the policy to start.. however, I was concerned about the timing of policy and possible future car repairs which I was concerned with being my bad luck and being sabotaged prior car repairs and caused other problems to occur to try to make me lose my vehicle and be forced to depend n rely on man NEVER WILL I RLY DEPEND ON ANYONE BUT ME AND MY CREDIT. I DONT LIKE THESE POLICIES BUT I WAS SORT OF COERCED INTO STARTING WHEN I KNEW I DIDNT HAVE 30 DAYS TO WAIT. NOW I WAS RAKEN FOR $25 $129.99 AND HAD TO CANCEL WHICH THEY DIDNT OFFER REFUND AND I SPECIFICALLY ASKED BEFORE GIVING APPROVAL IF I WAS ABLE TO CANCEL & REFUNDED FEES WHICH WAS WHAT SOLD ME IF FEES WERE REFUNDABLE AND THEY TRICKED ME INTO POLICY KNOWING THEY HAD ANOTHER FOOL AND NOW I'M HOMELESS WITHOUT A CAR AND THEY TOOK ME FOR $25 $129.99 .. I DONT LIKE THIS KIND OF BUSINESS
Reply from MyAutoGuardApr 23, 2026
Hello, Thank you for the feedback. If a vehicle starts coverage with a repair already being required, it is considered pre-existing and not eligible for services. After the waiting period of 30 days and 1,000 miles, the vehicle is eligible for repairs. We understand that the waiting period doesn't meet your needs with a current repair. A refund of both the $25.00 and $129.99 will be issued, as the policy was active for less than 30 days. Please allow 7-10 business days for both amounts to reflect in the account. We appreciate your initial interest in our services and hope to be able to have you under coverage in the future. Kindly, MyAutoGuard
Vince W.
I appreciated the concern expressed by your rep. He answered all my questions, without becoming impatient. He was also able to provide a great rate that kept me interest and made my decision easier.
Reply from MyAutoGuardApr 23, 2026
Hello, Thank you so much for your thoughtful review! Our team truly appreciate your kind words and are glad our team was able to answer all your questions. Kindly, MyAutoGuard
David B.
The repeated calls today to get first $55.99 payment that was setup on 04/08/2026, with the $25 fee to start it, so I guess proper communication within the company may be helpful !
Reply from MyAutoGuardApr 23, 2026
Hello, Thank you for the feedback. After reviewing the file, it does show that the first payment date was set for 4/22/2026. Please call (800)867-7908 for our billing department to assist in a resolution. Kindly, MyAutoGuard
