Great
Based on 2,355 reviews
My Supplement Store4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
2,355 approved reviews, newest moderated first
George
I've been a long time Customer and I wouldn't change a thing.. From Customer Service to fast shipping and Great prices...Very pleased !!
Reply from My Supplement StoreJan 14, 2020
Happy Tuesday, George! We hope you're having a great one. We just wanted to drop by to say thank you SO much for the 5-star review. We're so lucky to have customers like you to support our business. 🏆
JERMAINE D.
Product arrived quickly. Pretty good product. Suppresses my appetite just the way i needed it to and give me clean energy
Reply from My Supplement StoreJan 14, 2020
Hey there, Jermaine! Happy Tuesday. We just wanted to say thanks a bunch for the five-star review! We're lucky to have you and we're happy that you were satisfied with your service! 👍
Antonio R.
Very good, fast shipping
Reply from My Supplement StoreJan 14, 2020
Hey, Antonio. Thanks for the review! We're glad you love MSS & we're glad to have you! 😃
Anthony A.
Excellent company, super customer service, fast shipping, low prices,I couldn't ask for more, I'm a customer for life 💪💪💪
Reply from My Supplement StoreJan 9, 2020
Thank you so much we are glad you had an excellent service!
Tyler H.
I ordered two of the Chosen 1 stacks got both Gear Supports and PCT but only one bottle of Chosen 1.
Reply from My Supplement StoreJan 14, 2020
Hey, Tyler. We are so sorry that your experience with MSS wasn't as good as it should have been. If you go ahead & call our customer service line (877-505-1777), our team should be able to re-ship the products that didn't end up getting to you! We hope to hear from you soon. Have a great Tuesday & thanks for sharing your experience.
Mohamad Al S.
Selected 2nd day air for it to ship 2 business days then see it's coming in 5 business days wth man.
Reply from My Supplement StoreJan 14, 2020
Hey, Mohamad! We're so sorry for this inconvenience. We know how frustrating shipping can be. If you reach out to us via email at [email protected] or via telephone at (877-505-1777), we'll be able to assist you further with your order & with this specific problem. Thanks & have a great day.
Lillian B.
We waited 11 days before the 2 items we ordered were ever shipped. We had to email to see what was going on. Company did not reach out to us to make us aware of the delay. Very frustrating! The items we purchased are available on many sites, we will choose another place to buy these from in the future due to long ship time and lack of communication.
Reply from My Supplement StoreJan 14, 2020
Hey, Lillian! We appreciate your business here at My Supplement Store. We're sorry for the shipping delay that you've experienced. With that being said, we've made a note in your account about your experience. On your next order you'll receive 10% off!! Should you ever choose to order with us again, just call our customer service line (877-505-1777) before you place your order. We've already created a special code with your name on it!! Enjoy your day, & we're sorry again about that inconvenience, Lillian!
pedro B.
didn't have what i ordered.. they sent me a smaller size than what was advertised
Reply from My Supplement StoreJan 14, 2020
Hey, Pedro. We're so sorry that you had a bad experience ordering with MSS. If you reach out to us via email at [email protected] or via telephone at (877-505-1777), we'd love to assist you further with this order & with your specific problem. Thanks & have a great day.
