Average
Based on 780 reviews
Namco Pools3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Namco Pools (namcopool.com) has 780 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
780 approved reviews, newest moderated first
Charlie K.
I’ve been using my Soto pool cleaner for 2 weeks now - it does a great job cleaning the entire pool including the vertical sides.
Reply from Namco PoolsJul 9, 2021
Thank you Charlie! We're so happy you are enjoying your pool cleaner. Enjoy your summer!
rebecca D.
Everyone was so helpful and knowledgeable. Very family friendly. Highly recommend!!!
Reply from Namco PoolsJul 9, 2021
Thank you Rebecca! We're so glad you had a great experience with us. We hope to see you again soon!
Scott R.
Iris was GREAT, you are very lucky to have you in your employ.
Reply from Namco PoolsJul 2, 2021
Thank you Scott! We are so glad Iris was able to help and make a great experience for you. We hope to see you again soon!
salpi V.
I just got a 15 by 30 oval pool from Namco Pool very happy with it I'd recommend it to anyone and I would just like to say the manager at Namco Pool in Auburn Mass his name is Sean he is excellent very helpful he is a man of his word and always patient and always kind.
Reply from Namco PoolsJul 2, 2021
Thank you so much for your kind words, Salpi. We really appreciate you taking the time out to share your experience with us! Sean is truly a great member to have on our team and we are so happy he was able to make a great experience for you. We look forward to seeing you again in the future!
John
Excellent customer service. The manager & staff are both knowledgeable and friendly. Thank you again for the great service.
Reply from Namco PoolsJul 2, 2021
Thank you John! We are so glad you had a great experience with our store. We hope to see you again soon! Until then, we are here if you need anything.
Billerica
I think the shipping costs are too higher.
Reply from Namco PoolsJun 30, 2021
Apologies for any inconvenience. We do offer free shipping on orders $199 and up!
Jodi E.
I ordered, I received on a holiday weekend! Loved it! Just in time, price was in my budget! Thank you, I appreciate your service.
Reply from Namco PoolsJun 28, 2021
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon!
Luis A.
Great place ....
Reply from Namco PoolsJun 28, 2021
Thank you Luis! We hope to see you again soon!
