Excellent
Based on 672 reviews
Aloha by NCR Voyix4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
672 approved reviews, newest moderated first
Chad
Excellent tech support and fast resolutions every time. Thanks Aloha Team! Chad Mugs Restaurant Group
Reply from Aloha by NCR VoyixAug 6, 2024
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Dina
quick and easy
Reply from Aloha by NCR VoyixAug 6, 2024
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Joseph R.
Very helpfull on resolving my issues and always so proffesional
Reply from Aloha by NCR VoyixAug 6, 2024
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Derrick
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
Reply from Aloha by NCR VoyixAug 6, 2024
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Rob L.
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both. Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing? I dont know, but whats worse is you guys dont know.
Reply from Aloha by NCR VoyixAug 6, 2024
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Steven
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
Reply from Aloha by NCR VoyixAug 6, 2024
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
RIchard
The tech was able to get me the access and support needed for me to be able to do what I need to do.
Reply from Aloha by NCR VoyixJul 30, 2024
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Christopher
Fantastic as always!
Reply from Aloha by NCR VoyixJul 30, 2024
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
