Reply from NewbusinessfilingMay 14, 2026
We’re sorry to hear that you feel this way. Business Filing is an independent professional filing service that assists business owners with state filings, renewal reminders, document preparation, and ongoing business support services. Our services are optional, and business owners may always choose to file directly with their state on their own if they prefer.
Business Filing is not affiliated with any government agency, and our independent status, service fees, and renewal terms are disclosed throughout our website, communications, and checkout process. Enrollment in ongoing renewal services also requires customer authorization.
After reviewing our records, we located an account matching your name that had previously enrolled in our renewal service. Prior to renewal processing, multiple reminder notifications were sent by both email and text message regarding the ongoing service. When you later contacted us requesting cancellation, your subscription was canceled immediately, all future communications were stopped at your request, and a full refund was issued back to your original payment method. Confirmation of the refund was also provided.
We understand that some business owners prefer to handle filings independently, while others choose to use professional filing services for convenience, reminders, and ongoing support. We respect both choices and always strive to provide transparent communication and responsive customer service.
